Why This Job is Featured on The SaaS Jobs
Safety research has become a defining surface area for AI platforms that operate with SaaS-like distribution, where product releases, developer adoption, and public scrutiny move together. This role sits at that intersection, translating technically dense safety work into narratives that can stand up to scrutiny from researchers, media, and policymakers. It is notable in the SaaS ecosystem because it treats communications as part of the operating system for shipping advanced technology responsibly, not as a downstream function.
For a SaaS career, the long-term value is the exposure to high-stakes, cross-functional decision making across research, product, policy, legal, and comms. The work builds durable skills in framing uncertainty, defining what evidence supports, and creating repeatable launch and briefing processes, all of which transfer to SaaS companies navigating regulated markets, platform ecosystems, or technically complex products. It also develops fluency in multi-channel storytelling that supports ongoing product and research cadence.
This role fits professionals who are comfortable partnering closely with technical teams and who prefer precision over hype in external messaging. It will suit someone who enjoys balancing strategy with hands-on writing and who can manage parallel workstreams where context and accuracy matter as much as speed.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our Communications team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.
About the Role
OpenAI is seeking an experienced communications professional to join our Platform & Research Communications team. This role will work closely with the Research Communications Lead and partner deeply with safety researchers, alignment researchers, and cross-functional teams to shape how OpenAI’s safety research is understood by researchers, journalists, policymakers, and the broader public.
This position is responsible for developing and executing external communications strategies around OpenAI’s safety research—from alignment and evaluations to broader work that helps advance the safe development and deployment of increasingly capable AI systems. The ideal candidate brings strong science or technical fluency, excellent storytelling instincts, and experience helping researchers communicate complex work with clarity, accuracy, and nuance.
You will partner closely with research leadership, individual researchers, policy, product, safety, legal, and cross-functional communications teams. This role requires both strategic judgment and hands-on execution in a fast-moving environment where research, public understanding, and high-stakes safety narratives intersect.
This role is based in San Francisco, CA and follows a hybrid schedule (three days per week in office). Relocation assistance is available.
In this role, you will:
Shape Safety Research Narratives
Develop clear, credible external narratives around OpenAI’s safety research, including alignment, evaluations, preparedness, interpretability, and other areas connected to the safe development of frontier AI.
Translate complex technical work into accessible stories without oversimplifying, overstating impact, or creating unnecessary alarm.
Help define and reinforce OpenAI’s POV on key safety research topics and how they connect to OpenAI’s broader research roadmap and mission.
Partner Deeply with Researchers
Work directly with safety and alignment researchers to understand their work, identify the most important ideas, and help position those ideas publicly.
Serve as a communications thought partner to researchers—helping them anticipate questions, clarify implications, and communicate with precision.
Build communications plans that help researchers share their work through the right channels, at the right level of depth, and with the right context.
Lead Proactive Storytelling & Content Strategy
Develop proactive storytelling opportunities across blogs, explainers, video, podcasts, events, and other channels beyond traditional media.
Help identify creative ways to elevate safety research and make the work more legible to expert and non-expert audiences.
Look across the safety research portfolio to identify broader themes, narrative opportunities, and moments where OpenAI can contribute meaningfully to public understanding.
Support Research Launches & Publications
Partner with research teams to plan communications for major papers, evaluations, model-related research, safety initiatives, and other technical publications.
Collaborate with editorial, design, social, policy, and research teams on blogs, explainers, visuals, briefing materials, and supporting content.
Ensure launches are grounded in evidence, appropriately scoped, and aligned with OpenAI’s safety, policy, and communications priorities.
Lead Research-Focused Media Engagement.
Build and maintain trusted relationships with science, technology, AI, and business journalists who cover frontier AI and safety research.
Manage proactive and reactive media engagement related to safety research announcements, papers, collaborations, and emerging narratives.
Prepare researchers and executives for interviews, briefings, events, and public appearances.
Cross-Functional Partnership
Work closely with Product, Policy, Safety, Legal, Marketing, and other Communications teams to align safety research communications with broader company goals.
Partner with teams managing crisis and reactive safety communications to ensure clear coordination, while maintaining focus on proactive research storytelling.
Help build a stronger communications muscle around safety research across the organization.
Risk Anticipation & Mitigation
Identify potential reputational, scientific, policy, or misinterpretation risks early.
Develop mitigation strategies, Q&A, messaging guidance, and briefing materials for sensitive or high-profile safety research topics.
Help ensure OpenAI communicates responsibly about frontier capabilities, limitations, uncertainty, and the role of ongoing safety research.
You might thrive in this role if you have:
7+ years of experience in research, science, technology, or safety-related communications.
Demonstrated experience working directly with scientists, engineers, researchers, or technical leaders.
Strong understanding of AI, machine learning, safety research, alignment, or adjacent technical domains.
Exceptional writing and editing skills, with the ability to adapt tone for expert and general audiences.
Strong judgment handling complex, ambiguous, or high-stakes narratives.
Experience developing proactive storytelling strategies across multiple channels, including blogs, media, video, podcasts, events, or long-form content.
Experience managing multiple workstreams in a fast-paced environment with shifting priorities.
Strong project management and cross-functional collaboration skills.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
