Why This Job is Featured on The SaaS Jobs
This Talent Acquisition Coordinator Lead role stands out in the SaaS ecosystem because it sits at the operational center of how a global software company scales hiring. In subscription businesses, recruiting throughput and candidate experience directly influence the pace at which product, engineering, and go to market teams can expand, making coordination a measurable lever rather than a back-office function.
The position offers career value through exposure to the systems side of talent acquisition: service levels, workload balancing, stakeholder experience, and the practical use of data, automation, and AI to improve outcomes. Those are durable skills in SaaS, where teams often standardize processes across regions and rely on tooling such as ATS platforms, scheduling solutions, and background check workflows to maintain consistency as hiring volumes shift.
This role is best suited to professionals who enjoy leading through process, building repeatable operations, and partnering closely with recruiters and hiring managers across time zones. It fits someone ready to move from individual coordination into people leadership while staying hands-on with execution details and continuous improvement in a technology-driven environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
Help build the experience behind great hiring. As a Talent Acquisition Coordination Lead, you'll manage and develop a team of Talent Acquisition Coordinators while helping deliver an exceptional hiring experience for candidates, recruiters, hiring managers, and interviewers around the world.
You'll play a key role in increasing recruiter productivity, improving stakeholder experiences, and identifying smarter ways to scale support through process improvements, automation, and AI. The impact is real and visible: more efficient hiring, stronger experiences, and a high-performing team that helps the business hire great talent globally.
What You’ll Do
- Lead, coach, and develop a team of Talent Acquisition Coordinators, fostering a culture of accountability, continuous improvement, and exceptional service
- Ensure candidates, recruiters, hiring managers, and interviewers have a seamless and consistent experience throughout the hiring process
- Oversee interview scheduling, background check operations, and other coordination activities while ensuring high-quality execution and service levels
- Partner with Talent Acquisition Managers and TA Operations to align coordinator support with business priorities and hiring needs
- Drive recruiter productivity by improving processes, balancing workloads, and reducing administrative burdens across the recruiting lifecycle
- Leverage data, technology, automation, and AI to improve team efficiency, scale impact, and enhance stakeholder experiences
- Monitor operational metrics and feedback to identify opportunities for continuous improvement
What You’ll Bring
- 4+ years of experience in recruiting coordination, Talent Acquisition, HR/People Operations, or a similar operations-focused role
- Experience leading, mentoring, or guiding others
- Strong focus on process improvement and operational optimization
- Data-driven mindset with the ability to identify trends, solve problems, and drive measurable improvements
- Strong organizational, prioritization, and problem-solving skills
- Excellent communication and stakeholder management skills
- Advanced proficiency in English with excellent written and verbal communication skills
- Ability to work effectively across teams, regions, and time zones
Bonus Skills
- Experience building or scaling coordination, operations, or shared services teams
- Experience leveraging AI, automation, or workflow technologies to improve efficiency and user experiences
- Experience working in a global, fast-paced environment
- Experience with recruiting technologies, including applicant tracking systems (ATS), scheduling tools, and background check solutions
What You’ll Get
Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
Retirement and social security contributions through Costa Rica’s statutory programs
Life insurance equal to 24x monthly salary, plus disability and funeral coverage
Daily cafeteria subsidy
Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
