Why This Job is Featured on The SaaS Jobs
This Program Manager remit sits at a core SaaS junction where product delivery meets commercial execution. In subscription software, the quality of launch and release orchestration often determines adoption, retention, and support load as much as feature depth. The scope across GTM planning, version release governance, and tooling reflects a company operating with multiple stakeholder groups that need consistent launch mechanics rather than ad hoc coordination.
For a SaaS career, this kind of role builds durable operating leverage. Repeated exposure to release calendars, readiness reviews, post release retrospectives, and KPI based process improvement develops a practical understanding of how SaaS organizations scale predictability across Product, Engineering, and revenue teams. The emphasis on templates, governance, and cross functional alignment also translates well across B2B SaaS categories where launches are frequent and dependencies are complex.
The fit favors professionals who enjoy structured problem solving, clear ownership models, and executive ready communication. It is particularly well matched to operators who like influencing without direct authority and who take satisfaction in reducing friction between teams. Candidates aiming toward Product Operations, GTM Operations, or broader program leadership in SaaS should find the scope aligned with that trajectory.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee.
Program Manager, GTM and Release Management
Role Summary
We are looking for a Program Manager to lead the cross-functional planning and execution of product go-to-market activities, version releases, and process improvement initiatives. This role is responsible for aligning Product, Engineering, Marketing, Sales, Customer Success, Support, Operations, and Enablement around a clear launch and release framework that drives readiness, adoption, and operational excellence.
The ideal candidate combines strong program management discipline with practical experience in product launches, release planning, stakeholder coordination, and continuous improvement methodologies. This person will build repeatable processes, improve execution quality, and ensure products and releases move from planning to launch in a structured and scalable way.
Key Responsibilities
Go-to-Market Program Management
Build and manage integrated GTM plans across Product, Marketing, Sales, Customer Success, Support, Enablement, and Operations
Define launch scope, milestones, dependencies, risks, owners, and success criteria
Product and Version Release Management
Ensure release documentation, internal communications, training, and support readiness are in place before launch
Process Improvement and Operational Excellence
Identify gaps, bottlenecks, and inefficiencies across launch, release, and cross-functional planning processes
Standardize best practices for GTM execution, release management, status reporting, and stakeholder alignment
Define and monitor KPIs related to program execution, release quality, launch readiness, and process efficiency
Stakeholder and Change Management
Build alignment on priorities, timelines, resource needs, trade-offs, and critical decisions
New Tools Implementation
Lead the evaluation, selection, and implementation of new tools that improve GTM execution, release management, and operational workflows
Coordinate rollout plans, testing, training, documentation, and change management activities for newly implemented tools
Required Qualifications
5+ years of experience in Program Management, Product Operations, GTM Program Management, Release Management, or a related function
Preferred Qualifications
Experience with tools such as Monday.com, Azure DevOps, Smartsheet, Salesforce, Confluence, or similar platforms
Certification or practical experience in Agile, PMP, Lean, Six Sigma, or change management frameworks
Methodologies and Ways of Working
The Program Manager should be comfortable applying and tailoring the following methodologies based on business need:
Core Competencies
Success Measures
Sample Reporting Structure
This role reports to Head of Program Management, and works closely with Product Management, Engineering, Marketing, Sales, Customer Success, Support, and Enablement.
Why Join Semperis?
You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you.
**Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days.
Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
