Why This Job is Featured on The SaaS Jobs
This listing stands out in the SaaS ecosystem because it sits at the operational edge of a data collaboration platform serving healthcare, where software outcomes are measured in secure, compliant information exchange. The role connects a SaaS provider to real-world workflows inside a medical facility, translating platform-enabled processes into accurate release of information and dependable service levels.
For a SaaS career path, the value is in learning how regulated customers actually adopt and rely on software-enabled services. Handling EMR-based retrieval, reporting, and request tracking builds fluency in data quality, process control, and compliance expectations that recur across healthtech and other regulated SaaS categories. It also develops the habit of working to measurable standards, a common feature of SaaS operations functions.
This role is best suited to professionals who prefer structured work, high attention to detail, and clear accountability, and who want day-to-day exposure to privacy-sensitive data handling. It fits someone early in a SaaS journey who wants practical experience at the intersection of customer operations and information governance, particularly in environments where accuracy and confidentiality are central to performance.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
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Location: Kalamazoo, MI
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Work Model: Hybrid, travels weekly 2-3 days a week. More may be required for PTO/out of office coverage.
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Schedule: Monday–Friday 8 to 430 or 730 to 4 EST, based on needs of the business
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Status: Full-Time
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Requisition Priority: Urgent
Position Overview
Datavant is seeking a detail-oriented and customer-focused
Release of Information (ROI) Health Information Specialist to support a medical facility in Kalamazoo, MI. This role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring accurate and timely release of protected health information (PHI).
The ideal candidate is organized, adaptable, and experienced in electronic medical record (EMR) systems. This position requires the ability to multitask in a fast-paced healthcare environment while maintaining strict confidentiality standards.
💼 Key Responsibilities
- Process Release of Information (ROI) requests accurately and efficiently
- Retrieve and compile medical records from EMR systems
- Ensure HIPAA compliance when handling all protected health information
- Pull and generate reports as needed
- Perform administrative functions related to ROI processing
- Maintain organized documentation and tracking of requests
- Communicate effectively with healthcare staff, patients, and requestors
- Provide coverage support when onsite staff are out (PTO/call-outs)
- Maintain productivity and quality standards
🎓 Training & Onboarding
- Datavant DHISC training
- Hands-on, role-specific training during the first 30 days
🧠 Preferred Skills
- Strong communication skills
- Understanding of HIPAA and patient privacy regulations
- Computer proficiency and data entry accuracy
- Ability to multitask in a fast-paced environment
🎯 Qualifications
- High School Diploma or GED required
- Must be 18 years of age or older
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- 1-year Health Information related experience
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
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