Why This Job is Featured on The SaaS Jobs
Tabs sits in a growing slice of SaaS focused on automating finance operations, where product value is proven in real customer go lives and clean integrations rather than feature lists. An implementations leader in this context becomes a key translator between modern accounting workflows and an AI native platform, especially as customers expect faster time to value and reliable compliance oriented outcomes.
For a SaaS career, this kind of role builds durable leverage: repeated exposure to onboarding patterns, ERP connectivity, and the operational mechanics that turn bookings into retained revenue. The remit also touches the feedback loop that mature SaaS teams rely on, where delivery insights inform product prioritization and internal tooling, and where metrics driven execution becomes a differentiator as volume increases.
This role tends to fit professionals who like structured project ownership, clear stakeholder communication, and improving systems while still staying close to customer work. It also suits someone ready to balance people leadership with hands on delivery, and who wants a SaaS path anchored in cross functional influence across Product, Engineering, and Operations.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow.
High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance.
Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI.
About the Role
Tabs is hiring a Sr. Manager, Implementations to play a hybrid player/coach role as we scale our customer delivery function. This person will manage and mentor a small team of Implementation Managers while remaining hands on with key strategic implementations. You will help shape how Tabs delivers revenue automation solutions to finance and accounting teams, partnering closely with Product, Engineering, and Operations to build scalable processes that ensure successful go lives.
What You’ll Do
Lead and Coach a Team: Manage a small group of Implementation Managers, providing guidance, feedback, and development support. Model best-in-class project delivery and customer communication.
Own Strategic Implementations: Lead end to end onboarding for complex or high impact customers, mapping business processes, configuring Tabs, managing ERP integrations (NetSuite, QuickBooks), and ensuring smooth go live.
Drive Process Improvement: Partner with the Head of Implementation to refine playbooks, standardize workflows, and improve internal tooling and data visibility.
Act as a Customer SME: Communicate accounting and revenue recognition concepts clearly to customers, ensuring seamless alignment between Tabs’ platform and clients’ accounting requirements.
Collaborate Cross Functionally: Work closely with Product, Engineering, and Operations to surface insights from implementations, identify product gaps, and help prioritize enhancements.
Ensure Team Excellence: Track delivery metrics, identify blockers, and implement coaching or process changes to maintain quality, speed, and customer satisfaction.
Build for Scale: Contribute to hiring, onboarding, and knowledge sharing practices that strengthen the Implementation function as Tabs grows.
Who You Are
You are a hands-on leader who thrives at the intersection of delivery and development, equally comfortable running complex implementations and coaching others to do the same. You bring deep accounting fluency and a structured, systems oriented approach to problem solving. You are motivated by building structure out of ambiguity, developing others, and ensuring customers experience exceptional delivery quality.
You communicate effectively across all audiences, whether you are walking a CFO through ASC606 workflows or collaborating with engineers to debug an integration. You are organized, detail oriented, and driven to continuously improve processes that make teams more effective.
Experience
5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies
Experience mentoring or managing a small team while maintaining direct project ownership
Strong technical and accounting fluency, ideally with knowledge about ASC 606 revenue recognition, order-to-cash workflows, or ERP integrations (NetSuite, QuickBooks)
Proven ability to manage complex client implementations end to end, balancing speed, accuracy, and customer satisfaction
Excellent communication skills across finance, accounting, and technical stakeholders
Background in accounting or finance software; CPA or Big Four experience is a plus
Based in New York City, available to work 5 days per week in office at our Soho HQ
Perks and Benefits (Full-time Employees)
Competitive compensation and equity
Unlimited PTO
Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
Lunch provided via Sharebite, plus dinner for any later in office days.
Parental leave up to 12 weeks
Tax free commuter and parking benefits
Voluntary insurances (Life, Hospital, Critical Illness, Accident)
Employee Assistance Program (Rightway)
Free One Medical Membership
401k
Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.
