Why This Job is Featured on The SaaS Jobs
This Senior Sales Ops Analyst role sits in a part of the SaaS ecosystem where observability is becoming a core layer of modern cloud operations. With Observe positioned as an observability platform integrated into Snowflake’s broader data cloud, the work naturally spans product usage signals, customer telemetry, and the commercial systems that translate adoption into revenue outcomes.
For a SaaS operator, the career leverage here comes from building fluency across the full revenue data lifecycle, from subscription and order management through billing and recognized revenue. The remit also reflects a common SaaS scaling challenge: moving from fragmented, manual workflows toward standardized data quality, repeatable reporting, and decision-ready insights for planning and territory design. Experience gained at this intersection tends to transfer well across revenue operations, GTM analytics, and broader business operations roles in subscription and consumption-based models.
The role fits professionals who prefer structured problem solving and root-cause analysis, and who enjoy partnering across Sales, Finance, and Customer Success without owning a single functional silo. It will suit someone comfortable translating messy system realities into clear operating mechanisms, and who wants their work measured by improved accuracy, process reliability, and leadership visibility.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data.
As a Sr. Sales Operations Analyst with Observe, you will play a critical role in the health and scalability of our revenue engine. Sitting at the intersection of Sales, Finance, and Customer Success, you will ensure our data is accurate, our processes are efficient, and our leadership has the insights needed to make strategic decisions. This role is ideal for a systems thinker who thrives in ambiguity, loves untangling complex data challenges, and is passionate about building scalable solutions that connect contracts to recognized revenue.
WHAT YOU’LL DO:
Own and improve revenue-related data integrity across billing, subscriptions, and order management workflows
Partner with Finance, Sales, and Customer Success to streamline cross-functional processes and close operational gaps
Analyze consumption and usage data to surface trends and support reporting needs
Support territory design, account alignment, and annual planning initiatives
Establish and enforce data quality standards across the GTM tech stack
Translate complex datasets into clear, actionable insights for senior leadership
Drive root cause analysis on recurring data or process issues and lead resolution initiatives
ON DAY ONE WE WILL EXPECT YOU TO HAVE:
4+ years in Revenue Operations, Sales Operations, or Financial Operations (SaaS preferred)
Strong analytical skills; proficiency in SQL and Excel/Google Sheets
Experience with CRM systems (e.g., Salesforce) and billing platforms
Excellent communication skills with the ability to present complex topics to non-technical audiences
High attention to detail and a proactive approach to problem-solving
Preferred Qualifications
Experience with BI/data visualization tools
Familiarity with data warehousing concepts
Background in high-growth environments scaling from manual to automated processes
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
