Why This Job is Featured on The SaaS Jobs
Enterprise Account Executive roles are a core lever in B2B SaaS because they sit at the intersection of product capability, security scrutiny, and procurement reality. This listing stands out for its focus on unified communications and contact center software, categories where platform breadth and reliability matter and where buyers often evaluate multiple modules rather than a single point solution. The remit implies a mature, multi-stakeholder selling motion typical of established SaaS vendors.
For a SaaS sales career, the long-term value comes from repeated exposure to complex deal mechanics that translate across enterprise software. Running discovery, coordinating technical validation with sales engineering, and navigating legal and finance are the building blocks of selling subscription platforms into large accounts. The emphasis on building outbound sequences also reinforces a skill set that remains relevant as SaaS teams balance inbound demand with self-sourced pipeline.
This role will suit professionals who prefer owning outcomes end to end and who are comfortable operating through cross-functional alignment rather than working in isolation. It fits someone who wants to deepen enterprise sales craft in a product-led but process-heavy environment, and who is motivated by structured forecasting, pipeline discipline, and territory-based execution.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
As an Account Executive, Enterprise, you will own the complete sales process from start to finish. You’ll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world.
Dialpad’s Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
Dialpad’s Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
This position reports to a Regional Vice President and is supporting a MOLA territory (MO, OK, LA, AR). Candidates must be located in territory.
What You’ll Do
- Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings.
- Prospect into target accounts and identify stakeholders and champions.
- Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota.
- Own the end-to-end sales process, including:
- Leading discovery sessions with leads and prospects.
- Working with Sales Engineering to prepare for and deliver product demonstrations.
- Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer.
- Creating and maintaining account plans required to identify areas for opportunity across strategic global customers.
- Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel.
- Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap.
- Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas.
Skills You’ll Bring
- 5+ years of sales experience in an ever-changing environment.
- Transferable experience in the telecommunications, contact center, or unified communications industries.
- Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS).