Why This Job is Featured on The SaaS Jobs
This Senior Manager, Technical Delivery role sits at a core junction of the SaaS ecosystem: post sales implementation and value realization for a platform product. In cloud data platforms, delivery leadership is often where product capability meets real world constraints like legacy migrations, stakeholder alignment, and measurable adoption. The remit here signals a mature SaaS organization with established Professional Services motions and complex enterprise customer demands.
For a SaaS career, the work builds durable leverage across the lifecycle of enterprise software: scoping, statements of work, delivery governance, and executive level communication. Leading migrations and AI or GenAI deployments also develops a practical view of how modern SaaS platforms are operationalized, including the tradeoffs between architecture, timelines, and customer outcomes. The exposure to cross functional feedback loops with Product and Engineering is especially relevant in platform companies where services learnings can influence roadmap and enablement.
This role fits professionals who enjoy structured delivery management, coaching senior technical talent, and serving as a steady point of accountability across multiple stakeholders. It will appeal to leaders who like combining technical depth with commercial awareness, and who prefer roles where credibility is built through repeatable execution rather than pure strategy.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake is transforming the future of data and we are looking for a dynamic Sr. Manager, Technical Delivery to lead our Snowflake Professional Services team. As strategic experts in implementing the Snowflake platform, we engage with customers to optimize, accelerate, and drive meaningful business outcomes through cutting-edge technology solutions including Artificial Intelligence (AI) and Generative AI (GenAI).
As a Delivery Manager, you will lead teams executing complex migrations from legacy systems to the Snowflake platform. Your role will involve close collaboration with customers and system integrators to understand requirements, design robust migration strategies, oversee seamless transitions, and act as a strategic advisor to your customers. Your leadership will ensure that Snowflake is positioned as the premier solution in data warehousing and analytics, influencing both technical and executive stakeholders.
AS A DELIVERY MANAGER AT SNOWFLAKE, YOU WILL:
Lead, develop, and mentor a team of Solutions Architects and Consultants, who serve as our Snowflake implementation, optimization, development and delivery experts
Play an active role in sourcing and screening potential candidates and managing the interview process
Be a technical expert on all aspects of Snowflake
Provide delivery quality oversight and guidance for Snowflake engagements by ensuring adherence to technical and delivery best practices
Oversee the successful design, implementation, and deployment of complex AI and Generative AI (GenAI) solutions leveraging the Snowflake platform
Work with Professional Services Practice Directors and Sales Account Team on sales pursuits. Lead project scoping, performing code assessments, pricing services, creating statements of work, and providing strategic guidance on productionalizing AI and GenAI use cases
Develop methodologies to improve our services delivery
Provide guidance on how to resolve customer-specific technical challenges
Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing
Present our methodologies, capabilities to both internal teams, external partners and customers
OUR IDEAL DELIVERY MANAGER WILL HAVE:
Minimum 10 years of experience working with customers in a pre-sales or post-sales technical role
Minimum 5 years of people management experience; experience mentoring, coaching and developing teams
Minimum 5 years of experience in selling professional services; scoping large projects, writing statements of work
Proven experience guiding enterprise customers on data strategies for building, deploying, and operationalizing GenAI engagements
Extensive knowledge of and experience with large-scale database technology (e.g. Oracle, Teradata, Netezza, Greenplum, etc.)
Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase)
Familiarity and experience with common data integration and data transformation tools (e.g. Informatica, DataStage, Talend, Matillion)
Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau)
University degree in computer science, engineering, mathematics or related fields, or equivalent experience
Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
Understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools
Ability to mentor and guide technical professionals deploying rapidly evolving features without full grasp of the technical details.
Strong skills in databases, data warehouses, and data processing
Extensive hands-on expertise with SQL and SQL analytics
Experience and track record of success selling data and/or analytics software to enterprise customers; includes proven skills identifying key stakeholders, winning value propositions, and compelling events
Scripting experience with Python, Ruby, Perl, Bash
Ability and flexibility to travel to work with customers on-site up to 25% of the time
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
