Why This Job is Featured on The SaaS Jobs
This Deal Desk Associate role stands out because it sits at the intersection of SaaS commercial execution and operational governance. In subscription businesses, the quality of quoting and deal review directly influences revenue predictability, compliance, and customer experience. The remit spans the Order to Cash workflow and relies on CPQ and CRM tooling, making it a practical view into how SaaS companies translate product packaging and pricing into bookable revenue.
For a SaaS career, deal desk work builds durable fluency in pricing structures, discounting logic, reseller and distributor motions, and the controls that support revenue recognition. The cross functional touchpoints with Sales, Finance, Operations, and Legal help develop the operating rhythm of recurring revenue organizations, alongside habits around documentation, risk awareness, and process improvement that transfer across RevOps, sales operations, and commercial finance paths.
The role is best suited to early career operators who enjoy precision, structured problem solving, and coordinating stakeholders to keep deals moving without compromising policy. It will appeal to professionals who want hands on experience with CPQ and Salesforce workflows and who are comfortable balancing multiple inputs while maintaining clean records and consistent process adherence.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
The Deal Desk Associate works closely with Sales, Finance, Operations, and Legal to create accurate reseller quotes and review incoming deals for compliance throughout the Order to Cash process. This role ensures all transactions align with internal policies, legal requirements, and revenue recognition standards, with a strong focus on accuracy, efficiency, and risk mitigation from initial quote through final booking.
Location - Remote, based in TX or FL - Mon - Friday 8 AM - 5 PM CST
What You’ll be Doing
- Partner with Sales to gather customer requirements and pricing inputs to create accurate reseller and distributor quotes using DealHub.
- Analyze pricing structures and discount requests to ensure alignment with company policies and contractual requirements.
- Review quotes, order forms, and purchase orders to confirm accuracy, validity, and compliance prior to processing.
- Collaborate with Finance, Operations, and Legal to resolve deal, pricing, or contractual issues throughout the Order to Cash process.
- Maintain accurate records of quoting and order activity and support timely deal progression.
- Other duties as needed.
About You
- 0.5-1 year quote creation, deal desk, or order processing experience, supporting a sales organization
- Experience with a CPQ tool (DealHub preferred) and Salesforce
- Attention to detail
- Excellent written and verbal communication skills
- Able to prioritize and balance multiple tasks; strong organizational and time management skills are required
- Approachable
- Solution oriented
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community.
- We honor your flexibility needs with full-time work that is hybrid remote.
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
- We help you prepare for your financial future with our 401(k) plan.
- We prioritize your work-life balance with our unlimited PTO.
- We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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