Why This Job is Featured on The SaaS Jobs
This listing is featured because it sits at an increasingly common intersection in SaaS: software-enabled retail operations. The role is based in a boutique “powered by the Leap Platform,” pointing to a model where stores are run with standardized tooling, shared processes, and measurable performance, rather than purely local retail practice. For SaaS-minded operators, it is a tangible example of how platforms extend into physical channels and how adoption shows up in day-to-day execution.
From a career perspective, the mandate emphasizes metrics, repeatable operating rhythms, and cross-functional coordination, all staples of SaaS environments. Managing against KPIs, using systems like Shopify and a CRM, and translating insights into changes on the floor builds fluency in data-informed decision making. Experience in coaching, scheduling, inventory accuracy, and customer retention also maps well to broader SaaS roles that touch revenue operations, customer experience, and operational excellence.
This role tends to suit a hands-on leader who prefers clear accountability and enjoys balancing people management with process discipline. It will likely appeal to professionals who want their work to be legible in numbers, are comfortable working within a platform-driven playbook, and are interested in how technology shapes frontline performance in modern commerce.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Brand
Frankies Bikinis is a female-led lifestyle brand recognized for its on-trend designs, innovative fabrics, and a commitment to crafting styles that make women feel more confident. Founded by mother-daughter duo Mimi and Francesca Aiello in their Malibu home in 2012, the brand has since grown into an internationally recognized company. Their journey has included collaborations with iconic women such as Bella Hadid, Pamela Anderson, Sydney Sweeney, Gigi Hadid, Naomi Osaka, Hailee Steinfeld, and Sofia Richie.
From swimwear to ready-to-wear clothing, knits, and activewear, Francesca has expanded Frankies Bikinis' offerings to include a wide range of ultra-flattering, feminine styles. You can find our designs in retail stores nationwide, including Victoria’s Secret, Revolve, SSENSE, Free People, Kith, and Bloomingdale's.
About the Role:
We are seeking an innovative and results-driven Store Manager to lead our Frankies Bikinis boutique, powered by the Leap Platform, in Malibu,Ca. This opportunity is ideal for a hands-on retail leader who thrives on building high-performing teams, creating exceptional customer experiences, and driving business results.
As Store Manager, you will lead the daily success of the boutique by inspiring your team, elevating the customer experience, and delivering strong commercial performance. Through a visible leadership presence, you'll bring the brand to life while fostering a culture of service, collaboration, and accountability.
Annual Pay Range: $75k – $85k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
What You'll Do
Drive Business Performance
- Own the daily performance of the boutique, driving sales, profitability, and key business objectives.
- Leverage sales insights and lead by example on the sales floor to optimize performance and inspire exceptional selling behaviors.
- Champion an entrepreneurial mindset by identifying opportunities to grow the business within the local market.
Deliver an Exceptional Customer Experience
- Deliver an elevated, personalized shopping experience that builds lasting customer relationships and brand loyalty.
- Inspire the team to exceed customer expectations through authentic engagement, product expertise, and thoughtful service.
Develop & Inspire the Team
- Recruit, coach, and develop a high-performing team while fostering a culture of accountability, collaboration, and continuous learning.
- Support ongoing talent development by providing regular feedback, recognition, and growth opportunities.
Build Brand Presence
- Serve as a brand ambassador by cultivating local partnerships, supporting community events, and identifying opportunities to increase brand awareness.
- Collaborate with neighboring Leap-powered stores and support market initiatives, including new store openings, in-store activations, and sales floor coverage as needed.
Lead Operational Excellence
- Ensure consistent execution of brand standards across visual merchandising, inventory management, scheduling, payroll, shipment processing, and daily operations.
- Maintain an organized, customer-ready environment that supports an exceptional shopping experience.
Key Performance Indicators (KPIs)
- Business Growth & Sales Performance: Drives sales growth and profitability through strong commercial execution and effective management of key performance metrics.
- Customer Experience & Brand Loyalty: Builds lasting customer relationships through personalized service, meaningful engagement, and experiences that encourage repeat business.
- Operational Excellence: Maintains exceptional execution across inventory accuracy, visual presentation, operational processes, and brand standards.
- Team Engagement & Development: Builds an engaged, high-performing team through coaching, recognition, talent development, and a culture of accountability.
Position Requirements
- 3+ years of retail leadership experience leading high-performing teams and delivering strong business results.
- Experience within boutique, premium, specialty, or lifestyle retail environments preferred.
- Proven ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences through hands-on leadership.
- Strong business acumen with the ability to interpret performance metrics and make data-informed decisions.
- Entrepreneurial mindset with the ability to thrive in a fast-paced, evolving retail environment.
- Ensures the store consistently reflects brand standards through cleanliness, organization, product replenishment, and delivering an exceptional guest experience.
- Experience with Shopify, Endear CRM, Slack, and Google Workspace preferred.
- Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
- Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
- Must be at least 18 years of age.
About Leap
Leap powers insight-driven retail experiences for modern brands, enabling scalable growth through technology, operational expertise, and retail excellence. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others.
To hear more about our platform directly from our CEO, click here!
Leap Benefits & Perks
Leap offers a competitive total rewards package, which includes:
- Unlimited PTO (blackout periods apply)
- Commission eligibility
- Healthcare benefits (medical, dental, vision)
- Paid company holidays, sick leave, and parental leave
- 401(k), commuter benefits, paid sabbatical, employee discounts at Leap stores, employee referral bonus, and telecom reimbursement
- Employee Assistance Program
- Employee discount and wardrobe allotment for participating Leap brands
However you identify and whatever your path to get here, Leap celebrates diversity and is committed to maintaining a safe, rewarding, and inclusive environment where Leapers thrive individually and as a team. We believe our differences make our organization stronger and are essential to supporting the brands and customers we serve.
Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are valued. We are committed to fostering an inclusive workplace where everyone has the opportunity to succeed.
