Why This Job is Featured on The SaaS Jobs
This Creative Director role stands out in SaaS because it sits at the intersection of brand system design and performance-oriented marketing across many touchpoints, from web and paid media through product marketing and events. The remit signals a mature SaaS organization with global reach and high creative throughput needs, where consistency and differentiation matter as much as volume.
For a SaaS career, the durable value here is learning how to translate technical product value into a coherent narrative at scale, then operationalising that narrative through repeatable creative processes. Ownership across channels also builds fluency in how SaaS demand creation, lifecycle marketing, and product positioning connect, especially when creative decisions are expected to be informed by data and user journey optimisation.
This position is best suited to a senior creative leader who prefers building systems over one-off campaigns, and who can move between strategic direction and hands-on review without losing craft standards. It will fit professionals comfortable partnering with media, product marketing, and digital stakeholders, and those who enjoy coaching multidisciplinary teams while keeping output aligned to measurable business outcomes.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
NinjaOne is building something rare… A brand that actually earns attention in one of the noisiest markets in tech. We need a Creative Director who gets that, and wants to own it.
This isn't a caretaker role. We’re a hyper-growth company with 3,000+ employees, a global footprint, and creative and financial ambitions that outpace most companies our size. We need a Creative Director who understands the full arc from brand strategy to execution, and knows how to turn a talented team into a high-output creative engine without burning anyone out.
We have a great creative team who deserves the right leaders to support them in creating the best work of their careers. You'll own every touchpoint NinjaOne puts into the world: brand identity, website, paid media, OOH, event booths, product marketing, advertising, CTV, and beyond.
We're looking for someone who's done this before. Scaled a brand, grown a team, and ramped creative output to keep pace with a hyper-scaling business that isn’t slowing down. If you've navigated that kind of growth and came out with a stronger brand and the team intact, we want to talk.
The NinjaOne culture is just different. Not just words on a wall. A top priority for this role is to lead by example and foster a team and work culture that people want to be a part of.
Reports to the Sr. Director of Brand + Design.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, MD, NJ, NC, NY, OR, TN, TX, VA, & WA.
What You’ll be Doing
Owning what NinjaOne looks like, sounds like, and stands for. Globally, consistently, at scale.
Leading, coaching, and growing the team across design, video, motion, and production. Running a high-volume Canva production engine without letting quality slip or burning people out.
Running a high-volume Canva production engine without letting quality slip or burning people out. Collaborating with Content on strategy and copy, working with Demand Gen, Product Marketing, and Digital to tie creative to business outcomes. You're not just executing briefs, you're helping shape them.
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $175,000 to $195,000 per year.For roles based in New York, the base salary hiring range for this position is $175,000 to $195,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
