We are looking for a highly motivated and detail-oriented Provisioning Manager to lead our provisioning operations and elevate our customer onboarding experience. You will oversee the end-to-end provisioning process for a range of third-party products, manage and develop a team of provisioning specialists, and drive continuous improvements in accuracy, efficiency, and customer satisfaction.
Location – Philippines, Hybrid - 8AM – 5PM Pacific Standard Time
Lead and manage the provisioning team, providing coaching, performance feedback, and day-to-day guidance to ensure SLAs are consistently met
Oversee account setup and configuration for new clients, ensuring all features, permissions, and access rights are accurately assigned across all third-party products within our one business day SLA
Manage user account lifecycle, including role assignments, permissions, access rights, and account modifications, ensuring accuracy at all times
Products include but are not limited to: Autotask, Crowdstrike, Bitdefender, ServiceNow, and more
You are action-oriented with excellent interpersonal, verbal, and written communication skills, with the ability to present information clearly to stakeholders at all levels
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
Grow personally and together with one of the fastest growing companies globally
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with an amazing international workforce
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
