Why This Job is Featured on The SaaS Jobs
This Solutions Engineer role stands out as a classic SaaS go-to-market hinge point: translating a technical product into credible customer outcomes while protecting product integrity. In a platform context like search and discovery, pre-sales work is rarely just demos. It involves architectural reasoning, API fluency, and the ability to validate fit across varied customer stacks, which is central to how modern SaaS platforms win and retain technical buyers.
From a career perspective, the position builds durable SaaS leverage by combining technical depth with commercial influence. Experience running technical discovery, proofs of concept, and RFP responses develops a repeatable playbook that travels well across SaaS categories. The explicit interface with product and R&D also signals exposure to the feedback loop that shapes roadmap decisions, positioning an SE to grow into solutions architecture, product-facing roles, or broader revenue leadership.
This role is best suited to professionals who enjoy switching between executive-level framing and hands-on prototyping, and who take satisfaction in clarifying ambiguity during evaluations. It will fit someone comfortable partnering tightly with account teams while also advocating for engineering realities and customer needs in equal measure.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers.
The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions.
The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers.
The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers.
The SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives.
Our priorities are determined by a single question: what will help our customers be more successful with Algolia?
YOUR ROLE WILL CONSIST OF:
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand customer goals and how Algolia’s solution can address those needs.
- Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.
- Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE:
- 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas:
- Front End: JavaScript, TypeScript, React
- Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data formats and data transformation
- Great oral and written communication skills
- Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
- Obsessed with Solving Customer Problems
- Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
NICE TO HAVE:
- Bilingual fluency in Spanish and/or Portuguese
- A background in the search industry or e-commerce
- Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, Commercetools and alike
- Knowledge in Analytics, SEO
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