Why This Job is Featured on The SaaS Jobs
This Field Operations Strategy Manager role sits at the intersection of revenue operations and field leadership inside a mature, enterprise-grade SaaS business. Snowflake’s emphasis on AI-enabled workflows and deep use of platforms like Salesforce and Sigma signals a modern operating model where field performance is managed through instrumentation, automation, and repeatable governance rather than ad hoc reporting.
For a SaaS career, the role builds durable operating leverage skills that translate across high-scale subscription businesses: forecasting discipline, KPI design, executive business reviews, and the mechanics of turning messy GTM signals into decisions. It also offers exposure to how large SaaS companies coordinate product launches, regional standards, and cross-functional priorities across a matrixed organization, which is a common complexity as SaaS firms expand segments and geographies.
This position tends to suit professionals who enjoy being a strategic generalist with strong analytical depth, comfortable moving between executive-level narratives and hands-on process work. It aligns well for someone who prefers influence over direct authority, is energized by ambiguous problem spaces, and wants proximity to senior sales and field engineering leadership within a scaled SaaS go-to-market.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake, one of the most iconic and fast-growing technology companies, is seeking an experienced and strategic individual to serve as our Field Operations Strategy Manager in the US Majors segment. This role serves as a high-impact strategic advisor to senior field leadership, acting as the connective tissue between executive vision and regional execution.
In this role, you will provide comprehensive operational oversight for a large-scale organization, driving quantifiable business improvements through a rigorous, data-backed inspection of the business. By leveraging AI and advanced data tools to automate critical processes, you will ensure the field’s perspective is accurately represented in cross-functional decision-making.
The ideal candidate is an exceptionally organized, data-driven individual who can operate at 30,000 feet while still rolling up their sleeves to drive execution. You thrive in ambiguity, build trust quickly with senior executives, and have a proven track record of leading cross-functional programs in a global, matrixed environment.
Core Responsibilities
Business Insights: Harness AI and data platforms (e.g., Salesforce, Sigma, Snowflake) to proactively audit business health, delivering actionable insights and executive-level materials for recurring business reviews.
Forecasting & Performance Analysis: Partner with leadership to architect precise forecasts and track key performance indicators (KPIs), ensuring the organization consistently hits strategic milestones and revenue targets.
Entrepreneurial Leadership: Maintain a proactive, "owner" mindset. You should be energized by the challenge of navigating ambiguity and defining your own high-impact projects based on evolving business needs.
Cross-Functional Alignment: Serve as the primary strategic bridge between SE leadership and Sales Operations, ensuring technical field efforts are fully synchronized with broader GTM objectives.
Strategic Counsel: Act as a trusted advisor to senior field leadership, providing the operational framework and oversight necessary to manage a large, multi-layered organization.
Program & Process Management: Establish and scale regional operational standards, from orchestrating new product launches to designing standardized communication frameworks for the theater.
Global Impact: Collaborate with the Global Field Operations team to design and deploy international initiatives that align with the core objectives of the Chief Revenue Officer.
Qualifications
Bachelor's degree required
5+ years of experience supporting a GTM or Sales organization, with significant experience in a senior strategic or operational leadership capacity
Proven track record of partnering directly with VP-level or above executives in a fast-paced, high-growth technology environment
Experience spearheading and delivering large-scale global programs across matrixed, multinational organizations
Demonstrated ability to drive alignment across multiple teams, geographies, and functions simultaneously
Strong command of business analytics and data tools; ability to synthesize complex data into executive-ready insights
Exceptional written and oral communication skills, with experience presenting to and influencing C-suite and senior VP audiences
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
