Why This Job is Featured on The SaaS Jobs
This Project Manager role sits at the intersection of SaaS delivery and customer outcomes, focused on technical implementations rather than internal product work. In a platform company like Snowflake, project governance becomes part of how enterprise customers adopt complex cloud capabilities, making the function materially tied to time to value, service health, and renewals. The French requirement also signals direct ownership of regional customer delivery, a common pattern in global SaaS where language and local execution affect adoption.
For a SaaS career, the role builds durable experience in implementation lifecycle management, including reporting discipline, scope control, and stakeholder alignment across customer and internal teams. Exposure to tools like Smartsheet, Certinia, and Jira, plus baseline SQL and platform architecture, supports the kind of operational fluency that transfers across SaaS professional services, onboarding, and customer success operations. The emphasis on measurable outcomes such as margin tolerance and CSAT reflects how SaaS services organizations run on instrumentation and repeatable playbooks.
This position suits professionals who prefer structured execution, clear metrics, and frequent cross functional coordination. It will resonate with candidates who enjoy translating technical constraints into delivery plans and maintaining visibility for multiple stakeholders, particularly in customer facing environments where communication rigor is as important as task management.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
As a Project Manager, you are the foundation of our delivery team, focusing on mid-sized technical projects. You provide critical visibility, service reviews, and reporting throughout the implementation lifecycle. You are a professional who moves fast to discover simpler ways to deliver results for our customers while adopting a deeply "Customer-Centric" mindset.
WHY THIS ROLE?
Impact: Own and manage the operational relationship with assigned clients, ensuring their applications scale to meet business needs.
Growth: This "Journey-Level" position provides a clear path toward advanced project management by mastering "zero-surprise" reporting.
Innovation: Work with bleeding-edge data warehouse technology in a truly disruptive software environment.
WHAT YOU’LL DO:
Project Governance: Maintain project documentation and track task effort in Smartsheet or Certinia.
Work Structures: Create granular Work Breakdown Structures (WBS) and associate effort and resource naming to specific tasks.
Meeting Leadership: Lead internal and client meetings with thorough documentation and rigorous follow-up.
Conflict Management: Navigate internal resource conflicts effectively to keep projects on track.
Success Metrics: Maintain project margins within +/- 5% of target and achieve CSAT scores greater than 4.0.
OUR IDEAL CANDIDATE WILL HAVE:
Typically 2-5 years of field experience in a services delivery or technical implementation role.
Bachelor’s degree required.
Proficiency in SQL basics, JIRA/Confluence, and fundamental Snowflake architecture.
SnowPro Core (required within 60 days of hire).
Fluent in French (regional requirements)
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
