Why This Job is Featured on The SaaS Jobs
Senior Product Designer roles are often where SaaS products translate strategy into everyday customer experience, and this one stands out for how explicitly it treats AI as part of the design workflow rather than a side tool. The remit suggests a mature, multi-team product organisation, with clear product missions and established cross-functional counterparts across product, engineering, research, writing, and customer success, which is typical of scaled SaaS environments.
From a SaaS career perspective, the role offers durable leverage: shaping discovery through to shipped outcomes, validating decisions with customer contact, and working within systems like design standards and shared tooling. That combination builds fluency in the operating model many subscription businesses rely on, where retention and usability are as important as feature delivery, and where designers are expected to connect business constraints, technical feasibility, and user needs.
This position is best suited to a designer who prefers end-to-end ownership and is comfortable moving between rough problem framing and high-fidelity execution. It will appeal to professionals who like collaborating broadly, testing assumptions with research and analytics, and refining how teams work through process and craft improvements, particularly in distributed SaaS setups.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
You'll join our international Product Design team and take ownership of one of our product missions, backed by a whole community of UX professionals. The job needs real interaction and interface design craft, plus a strategic head for balancing what customers need against what the business needs. And increasingly, it means treating AI as a working partner in your process, not just something you ask for ideas. You'll work closely with product managers, engineers, researchers, writers, and customer success along the way.
Your Impact:
- Shape product design strategy. You're the one connecting what the business needs, what customers need, and what's technically possible.
- Design and build alongside other designers, PMs, and engineers. Using AI end to end. From digging through research to prototyping to iterating, not just for a first-draft idea dump.
- Turn ideas into things people can actually react to: wireframes, diagrams, task flows, working prototypes. Whatever gets the room aligned and unlocks better thinking.
- Talk to customers and partners directly to check whether your designs actually hold up.
- Help make our design tools, processes, and standards better for the whole team, not just your own project.
- Get involved in customer research early, while strategy and direction are still taking shape, not after.
- Work with engineering and business leads to ensure the shipped product feels as good as it looked in Figma or in your prototype.
- Push past team silos when a problem genuinely needs more than one group's perspective to solve.
Your Qualifications:
- Solid, real-world design experience and grounding in human-centered design.
- Comfortable moving across fidelity levels. Rough wireframes, polished mockups, technical diagrams, whatever the moment calls for.
- You use AI throughout your own process – research, prototyping, iteration – and, more importantly, you know when its output is wrong, not just when it's fast.
- Hands-on experience with customer research methods.
- You can take something complicated and explain it simply, to designers and non-designers alike
Standout Qualities:
- You've designed AI-powered products or features before.
- You can present your work to very different audiences – engineering, QA, content, marketing, sales and adjust how you explain it for each.
- You've helped cross-functional teams actually work better together, not just delivered your own piece of the puzzle.
- You can walk us through 3–4 different directions you considered for a problem, not just the one you shipped.
- You can look at a dataset and actually draw a conclusion from it.
- You notice where a system is cracking before it fully breaks, and you can propose and design the fix.
- You genuinely experiment with AI as part of how you work, and you keep an eye on what other products are doing well enough to borrow the good ideas.
- You've worked in agile teams before.
- Bonus: you can read code, or you're comfortable prototyping in tools like Claude Code or Cursor.
Our Work Style:
All teams use Wrike to structure and execute work, and our main design tool is Figma, but we don’t shy away from Cursor or Claude Code. We'd rather test a hypothesis than debate it in a meeting, so UX research and analytics are core to how we work. We care as much about getting discovery right as we do about shipping. Teams are cross-functional, and OKRs are how we keep score.
Team Dynamics:
Wrike product design team consists of 15+ full-stack product designers, 3 UX researchers, 2 content designers, a Design System Architect, 2 UX Architects, 3 Design Managers and a Head of Product Design. The team is distributed among different locations with 2 main hubs located in Prague and Cyprus. All these professionals are inspired by each other, the broader organisation and by our customers. Everyone is expected to lead UX in their product area and partner with their PMs and Engineering leaders.
Perks of working at Wrike:
- 28 calendar days of paid vacation
- Sick leave compensation
- Life insurance plan
- Health insurance plan
- Fitness plan (800 EUR/year)
- Parental leave
- 2 volunteer days
- Full-remote for residents of Estonia & On-demand access to Co-working space
- Utility allowance (30 EUR/month, subject to taxation)
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
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