Why This Job is Featured on The SaaS Jobs
This Senior DevOps Engineer role sits in a SaaS environment where reliability and secure payments infrastructure are central to the product. With Ezypay now operating within Xplor Pay, the work aligns to recurring billing and payment processing patterns that many SaaS businesses depend on, including high availability, observability, and controlled change management. The stack outlined points to a modern cloud platform on AWS with a mix of container and serverless components, which is representative of how mature SaaS systems are increasingly built and operated.
For a long-term SaaS career, the remit offers compounding exposure to the operational disciplines that separate functional products from dependable platforms. Experience with infrastructure as code, incident response, monitoring, and CI/CD improvement translates across subscription software companies, particularly those operating multi-tenant services and integrating with external stakeholders through APIs. The emphasis on security practices also maps well to SaaS roles where compliance and risk reduction influence engineering decisions.
This role tends to suit engineers who like ownership of production outcomes and prefer work that blends systems design with hands-on troubleshooting. It is a strong match for someone ready to mentor others while still staying close to tooling and delivery, and for professionals interested in the day-to-day mechanics of running SaaS at scale rather than purely feature development.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Company Description
Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.
In late 2025, we acquired Ezypay – a multi-award-winning recurring payments facilitator operating across 10 countries in Asia Pacific. Ezypay now sits within our Xplor Pay division, expanding our global payment processing capabilities and opening up new growth opportunities for SaaS platforms across the region.
Job Description
As a Senior DevOps Engineer, you will:
- Keeping the Lights On:
-Implement and maintain monitoring and observability solutions to proactively identify and address issues.
-Respond to incidents and troubleshoot production issues promptly.
- Infrastructure Management:
-Manage cloud infrastructure using tools like Terraform, Packer.
-Design, build, and maintain scalable and resilient infrastructure.
- Coaching and Mentoring:
-Mentor junior team members and other developers on DevOps best practices.
-Share knowledge and promote a culture of continuous learning.
- Security:
-Implement security best practices across the entire stack.
-Collaborate with security team to address security concerns.
- Developer Experience:
-Enhance CI/CD pipelines and deployment processes.
-Provide tools and documentation to streamline development and deployment
Our Technical Environment:
• Our next generation payments platform has been developed using Java – specifically leveraging the Spring Boot framework
• Our infrastructure is hosted on AWS; using a mixture of containerization (Fargate) and vanilla EC2
• Our systems are secure and highly available – we have implemented passive and active monitoring and incident escalation using a combination of Datadog, CloudWatch Logs and Metrics, Postman, and Pagerduty
• We utilise GraphQL (leveraging Apollo and Hasura) to open up our rich data model to internal and external stakeholders
• We develop frontend systems using the Vue, Angular, and Ionic frameworks
• We aggregate and analyze logs from all of our systems via the ELK stack
• Our operating system of choice is CentOS and our DevSecOps team is fanatical about security, monitoring, and patch management
• Our infrastructure is immutable and managed using IaC principles via Terraform
• We leverage build automation (specifically CircleCI), and we’re working toward continuous deployment across all environments
• We take advantage of AWS services to meet our various technology requirements:
• PostgreSQL databases run on Aurora Serverless or Aurora clusters managed via RDS
• Redis clusters are managed via ElastiCache
• KMS provides managed security services
• AWS Lambda and API Gateway support our serverless infrastructure; DynamoDB is also an important part of our stack
• We utilise highly durable messaging technologies such as SQS, Kinesis, Amazon MQ and AWS EventBridge
Qualifications
- Malaysian citizen (Required).Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
- Minimum 4 years experience in a similar environment
- Solid working knowledge in managing cloud infrastructure (preferably AWS)
- Understanding of security best practices in the context of web applications
- Understanding of internetworking concepts and protocols
- Linux Administration experience
Additional Information
Values and Life at Xplor
Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
- Find a better way
- Do the right thing
- Say it straight
- Win together
- Own the outcome
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are:
- Flexible working arrangements
- Access to free mental health support
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
Ready to apply?
To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].
More about us
More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most.
Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake.
Good to know
To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.
To learn more about us and our products, please visit xplor.com/careers/.
We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
We make it a priority to respond to every applicant.
