Why This Job is Featured on The SaaS Jobs
The Dialership Program stands out as a structured window into how a modern SaaS company operates, with an explicit focus on agentic AI in business communications. Rather than centering on a single function, it maps the interconnected system that supports a subscription software model, from go to market to product and platform decisions. That cross functional lens is especially relevant as AI capabilities increasingly reshape how SaaS products are built, sold, and supported.
For SaaS career builders, the value is in developing informed context early. Hearing directly from leaders across departments helps participants understand how metrics, customer feedback loops, and product iteration influence day to day work across the org. The program’s emphasis on learning and interactive sessions also supports clearer career navigation, including how roles differ in scope and collaboration inside software companies.
This listing is best suited to people who want broad exposure before committing to a specific SaaS track. It favors curiosity, consistency, and comfort engaging in discussions rather than completing deliverables. It can also fit those exploring a transition into SaaS who benefit from a guided overview of core functions and how they connect in practice.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Dialership Program
At Dialpad, Continuous Innovation and Doing the Right Thing aren't just values — they're how we build. We believe the future is agentic, and we're committed to creating real access and opportunity for the next generation of leaders who will shape it. The Dialership Program is our way of opening that door.
Dialership is a rare opportunity to go behind the scenes of an Agentic AI-powered technology company — one that is actively leading the shift from AI that simply answers to AI that reasons, decides, and acts. Participants spend 2 hours per week exploring the different business functions that power Dialpad, gaining insights and coaching directly from leaders at the forefront of the agentic era.
The program runs virtually from June through August 2027. Because our focus is education, no work projects will be assigned, and the program is unpaid.
Upon successful completion, Dialership participants will receive a certificate of completion to share on their resume and LinkedIn.
Your role
As a Dialership participant, you'll attend two sessions per week and hear directly from Dialers about their roles, what they and their teams are working on, their career journeys, and the skills they believe matter most for success in the industry. Every session is designed to be both informative and interactive, giving you a real look at what each function does and how it all comes together inside an Agentic AI company.
You'll explore a wide range of business areas, including:
- Sales
- Marketing
- Engineering
- People Experience and Recruiting
- Customer Success
- AI Strategy
- Creative Design
- Product Management
- Finance
- IT and Security
- Growth Marketing and more!
Along the way, you'll have the chance to network with key leaders, get feedback on your resume and LinkedIn profile, and experience firsthand what makes Dialpad's culture so special.
About you
You're curious about technology, business communications, or AI, and you're excited about the idea of learning from people who are building the future of it. You can come from any background — high school, college, career transition, US-based, or international — and you're ready to commit 2 hours per week to show up, engage, and connect with the industry leaders who will be in the room with you.