Company Description
Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.
Job Description
Primary Responsibilities:
Value Stream Delivery
- Work with Salesforce delivery team to refine prioritized backlog items.
- Work with Salesforce development team on design of enhancements and bug fixes.
- Review implemented capabilities to ensure value is delivered as expected.
- Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs.
- Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly.
- Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users.
- Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.
Qualifications
Education & Certificates
- Bachelor's Degree, required.
- Concentration in Information Systems, Computer Science, or Finance, preferred
Professional Experience
- Minimum 7 years of overall relevant experience, required.
- Knowledge and experience with Salesforce, required.
- Experience interfacing across business and technology, required.
- Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required.
Additional Information
