About Leap
At Leap, we believe the future of retail is omnichannel and the next generation of brands belong in neighborhoods, not just on screens. Today, the Leap platform powers retail across over 100 stores for 50 brands with ambitions of scaling to thousands of stores and hundreds of brands. We don’t just operate stores, we bring brands to life—with built-in advantages powered by data, systems and scale. Whether you’re based at our NYC headquarters or on the front lines at one of our stores, we are one team with aligned goals. We move with disciplined urgency to solve the challenging complexities of retail, ensuring that every store we launch and operate is high-performing and every shopper always feels welcomed.
While our platform provides the data and infrastructure across our 100+ stores, our people are the key to our success. We are looking for smart, energized individuals who are ready to act as owners and help us build our platform—both in-store and at HQ. So, come take this leap with us and help us rewrite the future of retail.
The Role
Leap is seeking a highly organized, detail-oriented, and proactive Real Estate Asset Management Associate to support the day-to-day management and administration of Leap's growing real estate portfolio. Reporting directly to the Senior Asset Manager, this individual will play an integral role in supporting lease administration, portfolio operations, financial tracking, landlord and tenant coordination, new real estate transactions, and other real estate-related initiatives.
The ideal candidate is someone who takes ownership, is comfortable managing multiple priorities, and can independently drive follow-ups and processes to completion. This role will work cross-functionally with internal teams, landlords, property managers, brokers, vendors, and external partners to ensure the efficient management of Leap's real estate portfolio throughout the full lease lifecycle.
This position will provide critical operational support across Leap’s real estate portfolio, including but not limited to new leases, renewals, lease administration, landlord coordination, and ongoing portfolio management initiatives. The role will help ensure lease obligations are met, critical dates are tracked, portfolio information remains accurate and up to date, and real estate processes run efficiently as Leap continues to scale.
This role is classified as Level 2 and encompasses all competencies associated with this level.
Role Location
This role is based in New York City, with a hybrid work arrangement. With an expectation to be in the office at least three days a week.
Core Responsibilities
Lease Administration & Portfolio Management
- Maintain and organize lease agreements, licenses, subleases, amendments, and other real estate-related documentation.
- Track and maintain critical lease dates, including possession, rent commencement, expiration, renewal options, and notice deadlines.
- Coordinate lease-related documentation, including certificates of insurance (COIs), letters of credit (LOCs), SNDAs, estoppels, and other landlord or tenant requirements.
- Assist with tracking lease obligations and ensuring required documentation and deliverables are completed in a timely manner.
- Support new lease commencements, store openings, subleases, assignments, renewals, and lease terminations.
- Assist with tracking lease renewal options, termination rights, and other critical portfolio decisions to support proactive real estate planning.
- Coordinate space handoffs, possession, delivery, turnover, and outstanding landlord work requirements.
- Maintain accurate and centralized lease files and ensure all relevant information is reflected in internal systems.
Landlord, Tenant & Property Management Coordination
- Serve as a day-to-day point of contact for landlords, property managers, tenants, brokers, and other external partners.
- Coordinate landlord and property management introductions, billing contacts, and operational handoffs for new and existing locations.
- Manage follow-ups on outstanding landlord, tenant, and property-related requests to ensure timely resolution.
- Coordinate with Leap’s internal teams on utility transfers, service activations, account closures, and other utility- and service-related requirements.
- Assist with resolving day-to-day property and lease-related operational issues, escalating more complex matters as needed.
- Maintain organized communication and documentation across landlord and property management relationships.
- Support coordination of landlord approvals, property access, and other operational requirements related to store openings and ongoing operations.
Financial Tracking & Reporting
- Track rent obligations, security deposits, letters of credit, tenant improvement allowances, and other lease-related financial commitments.
- Coordinate with Finance and Accounting on invoices, billing discrepancies, outstanding balances, rent payments, and utility expenses.
- Maintain accurate trackers for security deposits, tenant improvement allowances, rent obligations, and other portfolio-related financial items.
- Assist with monitoring past-due rent and outstanding tenant obligations, coordinating follow-ups and escalating issues when necessary.
- Support the preparation of portfolio reports, financial summaries, market analyses, and real estate recommendations for internal review.
- Ensure relevant financial and lease information is accurately maintained across internal systems.
Cross-Functional Operations & Process Management
- Coordinate with Design & Construction on surveys, HVAC, capital improvements, and other space-related requirements.
- Track landlord work, tenant improvements, capital expenditures, and outstanding construction items.
- Assist with obtaining vendor proposals, estimates, and quotes for property-related work.
- Coordinate vendor communications, scheduling, and follow-ups as needed.
- Assist with tracking maintenance, facilities, and property management issues through resolution.
- Maintain accurate real estate and lease information across Salesforce, Occupier, Box, and other internal Leap systems.
- Maintain critical date calendars, lease trackers, portfolio records, and supporting documentation.
- Prepare recurring status reports and track outstanding action items across the portfolio.
- Support the development and maintenance of internal processes, workflows, and reporting tools.
- Identify opportunities to improve organization, efficiency, and visibility across the asset management function.
Outcomes & Measures of Success
- Accurate and up-to-date lease records, critical date tracking, and portfolio documentation across all assigned locations.
- Timely coordination and completion of lease administration requirements, including COIs, LOCs, SNDAs, estoppels, and other required documentation.
- Consistent follow-up and resolution of outstanding landlord, tenant, vendor, and property management items.
- Improved visibility and organization of portfolio-related financial obligations, including rent, security deposits, tenant improvement allowances, and outstanding balances.
- Successful coordination of lease commencements, store openings, subleases, renewals, and terminations.
- Timely and accurate coordination of new real estate opportunities, including deal pipeline tracking, lease documentation, and cross-functional follow-ups through execution.
- Effective cross-functional communication and coordination with internal teams and external partners.
- Reliable maintenance of internal systems, trackers, and reporting.
- Ability to independently manage assigned responsibilities, prioritize competing deadlines, and proactively escalate issues when necessary.
Position Requirements
- 1–3 years of experience in commercial real estate, property management, lease administration, real estate operations, or a related field.
- Strong organizational skills and exceptional attention to detail.
- Proficiency in Microsoft Excel and Google Workspace.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities, deadlines, and projects simultaneously.
Candidate Preferences
- Experience reviewing and administering commercial real estate leases, licenses, subleases, and related documentation.
- Experience in retail real estate, particularly with shopping centers, malls, or street retail locations, is a plus.
- Familiarity with commercial real estate terminology, lease structures, and landlord/tenant relationships.
- Experience coordinating with landlords, property managers, brokers, vendors, and internal business partners.
- Familiarity with real estate and contract management platforms such as Salesforce, Occupier, and Box.
- Strong follow-through and the ability to independently manage tasks and drive outstanding items to completion.
- Proactive problem-solver who demonstrates a sense of ownership, accountability, and resourcefulness.
- Comfortable working in a fast-paced, growing environment and adapting to evolving business needs.
Salary Range Transparency
A reasonable estimate of the current base salary range for this position is $70,000-$80,000 annually. All corporate roles are eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level.
What We Offer
- Healthcare benefits (medical, dental, vision)
- Hybrid work culture (NYC office location)
- Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
- Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
- Employee Assistance Program
Work Authorization
Applicants must be able to provide valid U.S. work authorization. Visa sponsorship is strictly limited to mission-critical dependencies that cannot be fulfilled through local recruitment efforts.
Leap EEO Statement
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores—powered by data, systems and scale—we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
Thank you for your interest in this opportunity! Unfortunately, due to the high volume of inquiries received, we may not be able to respond to all applicants.
