Chatmeter is seeking a highly motivated and driven Listings Specialist to join our team. In this role, you will cultivate relationships with key business clients, guiding them toward effective local SEO and local listing optimization strategies to dominate local search and maintain a strong reputation online.

**We actively support remote work in the United States with a focus on candidates in states we currently operate in: Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nevada, New York, North Carolina, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington**

What you will do:

Be the passionate face and voice of our brand, enriching client relationships with Chatmeter
Local Listing Optimization (Optimize our clients business listings to create brand consistency, positioning, and presence across hundreds of sites)
Interact and collaborate with other internal cross-functional teams (Product Development, Sales, Support, Marketing, etc.) to achieve client goals. Act as the voice of the customer to provide visibility into client needs and escalations.
Establish a trusting relationship with your clients, maintain open communication as you work through client projects and roadmaps.
Help your assigned book of clients in optimizing how Chatmeter will achieve their goals.
Interpret client requests, tailor your conversations according to their needs, and effectively communicate these needs internally
Teach and educate your clients so they are empowered to use Chatmeter effectively.
Prioritizing client projects and meetings properly, coordinating with your internal teams to hit expected timelines for completion
SEO Optimization

What you will Bring:

Bachelor’s Degree in Marketing or Business Management or 2-3 years of related work experience
Multitasking ability is a big plus
Strong verbal and written communication skills
Strong presentation and facilitation skills
Excellent organizational and interpersonal communication skills
Knowledge in social media platforms: ex. Twitter, Facebook, and LinkedIn
Proficiency in GSuite and/or Microsoft Office Suite

Who We Are

Established in 2009, Chatmeter now analyzes billions of customer reviews, social media mentions, and sentiments from hundreds of sources to help businesses keep a pulse on all of their locations. Fortune 5000 companies rely on Chatmeter’s expertise in multi-location brand management to make confident business decisions that provide a competitive advantage at every location. From search rankings to business listings, store pages, and more, Chatmeter is the trusted solution for driving traffic and revenue to local businesses in over 40 industries including retail, healthcare, financial services, real estate, food services, and automotive.

Chatmeter is a fast-growing company and we’ve been recognized on both the Inc. 5000 and the SaaS 1000 lists. That growth has a lot to do with our ability to provide customers with not only a great product but great service as well, just check out our 4.4-star rating on G2 Crowd.

When it comes to working at Chatmeter, you should know we promote within, embrace diversity, celebrate our wins, and are dedicated to building a company culture where employees can thrive. This is probably why Chatmeter was named one of San Diego’s Best Places to Work by the San Diego Union-Tribune. Want to be a part of a company that cares about your success just as much as our own? Apply today.

Avoid interview scams: Chatmeter will never ask you for personal identifying information during the interview process nor will we request financial commitment from applicants prior to employment. We will always use a Chatmeter email coming from our official domain, @chatmeter.com. We do not use text messaging for recruitment. All initial interviews will be conducted by video from an official Chatmeter email address. Information about all authentic Chatmeter employment postings can be found at https://jobs.lever.co/chatmeter and https://www.chatmeter.com/about-us/careers/

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Listings Specialist