Location

Remote - USA, San Francisco, California, Seattle, Washington

Employment Type

Full time

Location Type

Remote

Department

Customer Experience

Compensation

Estimated Total Cash Compensation $150K – $200K • Offers Equity

The anticipated starting on-target earnings range for this role is listed above. This role may also be eligible for equity and other benefits. Sift takes into account many factors in determining compensation, including level, location, transferable skills, work experience, business needs, and market demands. Therefore, the pay range / final offer may change or be modified in the future.

About the Team:

We’re people that are passionate about making the internet a safer and more trusted place for all. We love the fraud and trust & safety space and want to teach companies how they can protect themselves, their users and create frictionless experiences for legitimate consumers. As a Trust and Safety Architect, you are heavily experienced in payments and multiple types of online abuse. You’ve helped build teams, tools, policies and procedures at companies that have had to work through these threats at a global level.

What you’ll do:

Be on top of the rapidly evolving landscape of payments, online fraud and trust and safety
Work with prospects, partners and customers around developing industry best practices and strategies
Be the voice of Sift at conferences, on panels, and with media
Educate internal teams on all things risk and and payments
Help develop engaging industry focused content
Help customers apply industry best practices within the Sift product
Deeply understand our customers and help them grow with a fraud and trust and safety mindset
Work closely with Sales, Marketing and Product teams by infusing the customer voice into all the things that we do

What would make you a strong fit:

7+ years experience working as an individual contributor and/or manager in the industry at companies with a global footprint
Well versed in multiple payment and abuse types (eg tokenization, PSD3, iGaming, financial fraud, chargebacks, ATO, spam, content moderation, fake accounts, compliance, bot attacks etc.)
Strong communication skills, including public speaking
Ability to travel globally approximately 15% of the time
Familiarity with the Sift product
Excellent cross-functional interpersonal skills
Ability to connect with and teach various business personas
Self starter with ability to deal with ambiguity
Strong data querying and analytical skills a plus
BS or BA degree
CFE, CPFPP or ACFE credential; nice to have, not required

Let’s build it together:

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

This document provides transparency around how Sift handles the personal data of job applicants: https://sift.com/recruitment-privacy

Compensation Range: $150K - $200K

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Trust & Safety Architect