About Us
FacilityOS is a SaaS company focused on the day to day realities of running and maintaining physical spaces. Its platform is designed to help organisations manage facilities operations in a more structured, trackable way, bringing together information and workflows that are often spread across emails, spreadsheets, contractor portals and disconnected tools. For job seekers, the core problem it is tackling is operational complexity, how to keep buildings and sites safe, compliant and running smoothly while giving teams clear visibility of work, accountability and progress.
The product is aimed at teams responsible for facilities and building operations, which typically includes facilities managers, site teams, property and workplace operations, and the contractors and service partners they rely on. That suggests customers are organisations with real estate to look after, whether that is a single complex site or a distributed estate across multiple locations. In practice, this kind of software tends to be used where there is a steady flow of maintenance tasks, inspections, service requests and planned work, and where reporting and audit trails matter.
Within the SaaS ecosystem, FacilityOS sits in the facilities management and workplace operations category, overlapping with areas like maintenance management, asset and work order tracking, compliance documentation and service coordination. It is the sort of B2B product where success depends on understanding operational users, integrating into existing processes, and making it easy for busy teams to adopt. If you like software that has a direct link to real world outcomes, fewer breakdowns, faster response times, clearer records, this is the kind of domain where product decisions can have a tangible impact.
A range of skill sets can thrive in a company like this. Product and engineering roles are likely to suit people who enjoy turning complex workflows into simple user experiences, working with structured data, permissions and reporting, and building reliable systems that customers can depend on. Customer success, implementation and support roles tend to reward those who are patient, practical and comfortable learning how different organisations run their sites, then translating that into configuration, training and ongoing improvement. Sales and marketing roles are likely to suit people who can speak credibly to operational challenges and build trust with stakeholders who care about risk, continuity and service levels.
What may appeal about working at FacilityOS is the clear, applied nature of the mission. Facilities teams are often under pressure and under tooled, so there is a straightforward opportunity to improve how essential work gets planned, recorded and delivered. If you are motivated by building software for operational users, collaborating closely with customers, and iterating on a product that needs to be both usable and dependable, FacilityOS is likely to offer an environment where practical problem solving and attention to detail are valued.