Senior Driver Operations Specialist

inDriver • Riyadh Saudi Arabia • 1w ago

Senior Driver Operations Specialist

Saudi Arabia, Riyadh

Hybrid
Full-time
Middle

We are looking to hire a Senior Driver Operations Specialist to join our team in KSA. The ideal candidate will be a Saudi National with a strong background in driver operations management, logistics, or transportation.

In this role, you will oversee the operational performance of our driver teams, ensuring smooth and efficient processes, compliance with local regulations, and continuous improvement in service delivery. You will collaborate with cross-functional teams, manage daily operations, and optimize driver performance to enhance overall efficiency.

Responsibilities

Lead and manage a team of driver acquisition and activation agents and work with suppliers
Conduct surveys to identify user pain points at country and city levels
Research competitors within the country and city
Create and oversee projects based on research findings in collaboration with other departments, setting and achieving specific goals
Conduct customer development (CustDev) through field research with drivers and passengers
Collaborate cross functionally with other departments and teams to enhance existing processes and develop new ones
Manage and launch supply projects: drivers contest, drivers marketing, influencers, etc.

Qualifications

Up to 2 years experience in a related area/sales/marketing
Demonstrated expertise in drivers marketing/sales/user acquisition
Good analytical skills and a data driven mindset
Readiness for business trips
English at least at Upper intermediate (mandatory)

Conditions & Benefits

Hybrid work schedule
Unlimited opportunities for professional and career growth, regular external and internal training from our partners
The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
Initial training

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.

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