Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
We are the People & Culture Team. We are the enablers of people & the protectors of the culture. We respect & empower at every step. We like to see ourselves as the heart and soul-bringer of Insider and of our culture. We hire, we train and we retain. And as the Center of Excellence, we are responsible to hold everything & everyone together. Our aim is to make sure everything is thought & covered for, even the tiniest details. We make Insiders feel at home by making sure everything ticks like a clock. We love what we do. That’s how we hold people in 25+ regions together. You can either watch us conquer the world, or join us!
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We are looking for a new team member who will boost our mission to make data driven decisions in all manner through following way of working and responsibilities;- develop, automate and maintain periodic HR metrics to monitor KPIs and dashboards,
- account management in the scope of all related HRIS as BambooHR, Lever, Power BI
- prepare and analyze regular and ad-hoc reports including turnover, attraction, cost management, and retention
- support reporting requirements related to recruitment performance, employee engagement surveys, performance management outputs, etc.
- monitor HR data in our databases for maintaining correct data which are used in various kinds of reports and determine development areas of a system according to requirements of the company
- coordination of HR dashboard and metric studies, measuring of organizational productivity based on data/metrics,
- design necessary tools, data modeling processes, templates for the budgeting process, and people analytics reports
- execute HR analytics reports & dashboards to give direction for strategic business decisions
- contribute to organizational efficiency and development studies in various HR projects
Qualifications- Bachelor’s degree in Engineering, Statistics, Mathematics, Human Resources, or related fields,
- Internship or up to 1 year of full-time work experience in HR or data-related roles,
- Strong interest in HR data and analytics; prior experience in HR analytics is a plus but not mandatory,
- Comfortable working with Excel and Google Sheets,
- Strong analytical thinking and attention to detail; able to interpret data and contribute to performance tracking, OKR and KPI reporting, survey follow-ups, and recruitment planning,
- Aware of confidentiality and professional ethics, shows a positive attitude and a growth mindset,
- Willing to collaborate closely with cross-functional teams, contribute to building and maintaining dashboards,
- Eager to learn, proactive, and solution-oriented team player with strong organizational and planning skills.
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We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
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