At Sisense, we're on a mission to empower modern data teams to deliver insights to everyone, both inside and outside their organizations. We bring “power to the builders” by enabling our customers to answer complex questions with data and drive the best business outcomes possible.
Why You Should Join Our Documentation Team:
As a Junior Technical Writer at Sisense, you’ll have the opportunity to shape the user experience by creating clear, helpful documentation that makes a real difference. You’ll work closely with product and engineering teams, learn cutting-edge technologies, and develop your technical communication skills in a fast-paced, supportive environment.
What You’ll Be Doing:
- Create and update product documentation, guides, and tutorials for users and developers.
- Learn about Sisense's architecture, cloud-native technologies, and modern development practices.
- Collaborate with Product, R&D, Support, and Customer Success teams to understand user needs.
- Help maintain and improve the quality, accuracy, and usability of our documentation.
What You Bring:
- Some experience in technical writing, software documentation, or technical communication (internships, projects, or early work experience welcome).
- Ability to understand and explain technical concepts clearly and simply.
- Familiarity or basic knowledge of cloud environments, APIs, or software development concepts (e.g., REST, Git, JavaScript, or Docker — nice to have, not mandatory).
- Strong attention to detail and commitment to delivering high-quality content.
- Excellent English writing skills (native-level fluency preferred).
Eagerness to learn new technologies and work collaboratively in an agile team environment.
Nice to Have:
- Exposure to documentation tools (e.g., Flare), developer tools (e.g., Git, Markdown), and project management tools (e.g., Jira).
- Interest in business intelligence (BI) products or data-related technologies.
- Experience with creating video tutorials or multimedia content.
How You’ll Ramp:
By Day 30:
- Get familiar with Sisense’s technology, product terminology, and user needs.
- Shadow team members and start contributing to small documentation updates.
By Day 60:
- Create and enhance product documentation with guidance from senior writers and team leads.
- Support the creation of tutorials, microcopy, and developer-focused materials.
By Day 90:
- Take ownership of documentation areas for assigned features.
- Suggest and implement improvements to the structure, clarity, and coverage of our knowledge base.
About Sisense:
Sisense stands as a beacon of light in the embedded analytics landscape, recognized globally for pioneering solutions that infuse intelligence into every facet of business. As we continue on our journey and explore the vast opportunities of the API economy, we're positioning ourselves for unprecedented growth.
Our vision is bold and transformative: a future where analytics and insights underpin every decision, every process, and every interaction. Our team, an amalgamation of diverse perspectives and unique skills, is our secret weapon. At Sisense, we foster a culture of innovation, collaboration, and inclusivity, powering our relentless drive to redefine what's possible in the world of analytics.
Join us in this ambitious journey. This position offers more than a job; it's a chance to reshape the industry, redefine the future of analytics, and be a part of a team that's pushing boundaries. Let's shape the future of analytics together.
