Company Description
About iad
iad is Europe’s leading Estate Agency network, now 18,000 agents strong and operating across 8 countries in Europe and North America.
We launched in the UK as the newest country in the group and have already grown to over 50 self-employed agents in a short space of time. Our ambition is bold and clear – to build the leading platform for self-employed estate agents in the UK.
What makes iad different? We give our agents genuine freedom – autonomy to run their own business their way, flexibility to enjoy work-life balance, and the opportunity to earn more than they ever could as an employed agent.
But we don’t just leave them to it. Our culture is collaborative, our systems are world-class, and our support is the best in the business. It’s that combination – innovation and support – that’s driving our rapid growth and attracting the best agents to our network.
If you’re excited by the idea of helping shape the future of estate agency and want to be part of something that’s growing fast with a real sense of purpose – you’re in the right place.
Job Description
Role Overview
We’re looking for an energetic and detail-driven Developer to join our team at HQ and play a crucial role in helping our network of self-employed agents grow. This role is ideal for someone who thrives in a fast-paced, people-focused environment and has a background in recruitment, sales co-ordination, or customer engagement.
You’ll work at the front of our recruitment funnel, managing inbound leads from digital marketing campaigns, qualifying prospects, booking meetings, and nurturing them through to onboarding with the Agent Support Team. You’ll be the friendly first voice and helpful follow-up for hundreds of future agents, helping them understand the opportunity of life at iad UK.
Key Responsibilities
- Lead Management: Monitor daily inbound lead flow from digital campaigns and promptly follow up via phone, email, and messaging tools.
- Qualification & Outreach: Assess lead suitability, conduct initial outreach, and schedule exploratory calls or interviews with the UK Managing Director.
- Nurture & Re-activation: Run re-activation campaigns to warm dormant leads, keeping our pipeline engaged and up to date.
- Process Co-ordination: Guide leads through the recruitment process, tracking their progress and maintaining detailed notes within our CRM.
- Collaboration: Work closely with the Head of Business Operations and Agent Support Team to ensure seamless handovers and a first-class candidate experience.
- Reporting: Maintain accurate records and provide regular reports on lead volumes, conversion rates, and key activity metrics.
Qualifications
Skills & Qualifications
- Experience in a resourcing, recruitment, or sales support role preferred.
- Confident communicator – especially over the phone with a friendly, proactive approach.
- Strong organisational skills and a process-driven mindset.
- Comfortable using CRM tools and managing digital workflows.
- Motivated by targets and performance metrics.
- Positive, team-oriented attitude with a desire to learn and grow.
Additional Information
Compensation Package
Compensation upon experience with a significant OTE component.
Work Environment
This is a full-time role, with a 2 days per week presence at the office.
Our Culture
At iad UK, we believe in building something different. We’re a team of doers, builders, and supporters, passionate about helping great agents create the lives and businesses they want. If you’re enthusiastic, personable, and thrive in a role where your impact is direct and visible, this is the place for you.
iad is an equal opportunity employer. We are committed to providing a fair opportunity to all qualified applicants, regardless of race, gender, religion, sexual orientation or any other characteristic protected by law.
Click here to access our confidentiality policy.
