đ Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. Weâre passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. Youâll not only work with some of the worldâs most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and donât expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
đ About the Role
Quantum Metric is seeking a customer-obsessed, insights-driven Senior Product Marketing Manager. In this role, youâll own go-to-market strategy and messaging for key product areas and personasâbringing new features and capabilities to market, enabling our sales and CS teams, and telling compelling stories that connect customer pain to our value. Youâll work cross-functionally with Product, Sales, Customer Success, and Marketing to drive adoption and growth. This is a hands-on, strategic individual contributor role for someone who thrives in fast-paced environments, loves solving customer problems, and has a strong sense of narrative and positioning.
đ§ Responsibilities
- Own the go-to-market strategy for key product areas, including messaging, competitive positioning, and launch planning
- Collaborate with Product and Design to influence roadmap based on customer feedback and market trends
- Develop and maintain differentiated messaging frameworks, value propositions, and personas for key segments
- Create impactful enablement materials to support Sales and Customer Successâpitch decks, battlecards, talk tracks, and more
- Partner with Growth Marketing and Experiential Marketing to develop content and campaigns that drive awareness, consideration, and adoption
- Drive internal alignment around launches and strategic initiatives through clear planning and communication
- Support competitive intelligence efforts and equip teams with tools to win
- Track performance of key launches and campaigns to refine messaging and inform future work
Requirements
- 5â7+ years of experience in product marketing, preferably in B2B SaaS or enterprise software
- Proven success developing go-to-market strategies and messaging frameworks
- Strong collaboration skillsâyou work well across Product, Sales, and Marketing functions
- Excellent storyteller who can simplify the complex and speak to business and technical audiences
- Comfortable working in a fast-paced environment with evolving priorities
- Self-starter who takes ownership and executes with attention to detail
- Experience with digital experience analytics, contact center solutions, or customer insights is a plus
- Travel: Occasional, less than 20%
- Compensation: $155,000 - 175,000
đ Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Healthy Rewards â Discount Programs
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
đ About Quantum Metric
As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and businessâ bottom line.
Today, Quantum Metric captures insights from 40 percent of the worldâs internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and youâre interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidateâs sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
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