About Palm
Palm is building the future of Business Identity. We help small businesses auto-complete government filings with AI, while powering a unified Data Profile that keeps their business identity accurate, verified, and permissioned. For Partners & Developers, Palm provides the fastest ability to onboard and service businesses through SSO and access to a business’s core operating stack. Palm Members are always in charge of their data both what is shared and where. With Palm, Members spend less time on paperwork and unlock smarter access to services - from banks to AI agents.
We’re growing fast with 24,000+ businesses on the platform and backing from top-tier VCs like Better Tomorrow Ventures and Amex Ventures
Come join us at the ground floor - and help build the future of Business Identity
APPLY HERE: https://app.dover.com/apply/Palm/09aeb33b-9a15-4d86-b6b3-3938f8e2d82c?rs=40116684
About the Role
We’re looking for a scrappy, curious, experienced UX Designer to join our core team and drive Product Design at Palm. You’ll be joining us from a similar capacity to bring your expertise into a high-growth, AI-first company building data-heavy products with real impact.
This is a foundational role that combines great design, excellent instincts and curiosity and fast paced iterative execution. We are setting to not just create functional products but really push the boundaries of what an experience could be rather than iterations on what works today. You will work very closely with Product, Engineering and Marketing teams to shape the surfaces of how Members and Partners engage with Palm. You will partner closely with founders who have a design background and appreciate excellent design. Come build the future with us.
What You'll Do
- Understand Palm Members deeply
- Conduct deep research into identity challenges, behaviors, and opportunities
- Analyze competitor experiences across direct and indirect markets to identify gaps and opportunities
- Curate inspiration and references that push our product experience forward
- Translate complex identity concepts into intuitive user experiences
- Drive design from concept to launch
- Lead the entire design process across multiple surfaces including web applications,mobile apps, semantic chat, email, and SMS experiences
- Champion user-centric design decisions that balance business objectives with genuine user needs
- Build and maintain robust design systems with reusable components that scale
- Balance tactical feature development with long-term strategic vision and value creation
- Test, learn, and iterate rapidly
- Create prototypes to validate hypotheses and facilitate cross-team alignment
- Design and conduct user experiments and usability testing to advocate for user needs
- Shape Palm's future through rapid testing, iteration, and continuous learning
- Use data and user feedback to inform design decisions and measure success
- Work seamlessly across teams
- Collaborate effectively with marketing, engineering, product, and business stakeholders
- Partner closely with developers throughout the implementation process by:
- Preparing comprehensive user flows, designs, and specifications that account for various states, breakpoints, and devices
- Communicating proactively to prevent miscommunication and ensure smooth handoffs
- Quality assuring that final implementations match your design vision and maintain high standards
- Build strong relationships with stakeholders to ensure cohesive product experiences across all touchpoints
About You
- 3-5 years of UX design experience, preferably with B2B or identity products
- Strong portfolio demonstrating end-to-end design process and shipped products
- Proficiency in design tools (Figma, Sketch, etc.) and prototyping tools
- Experience with design systems and component-based design
- Understanding of front-end development constraints and possibilities
- User-centered design approach with strong research and testing skills
- Ability to translate complex business requirements into simple, elegant solutions
- Experience designing across multiple platforms and devices
- Strong visual design skills with attention to detail and craft
- Excellent communication skills with ability to present and defend design decisions
- Experience working in cross-functional, agile environments
- Proven ability to give and receive constructive design feedback
- Comfortable with ambiguity and rapid iteration
- Experience in identity services, authentication, or identity management tools
- Background in user research methodologies
- Understanding of accessibility principles and inclusive design
- Experience with motion design and micro-interactions
APPLY HERE: https://app.dover.com/apply/Palm/09aeb33b-9a15-4d86-b6b3-3938f8e2d82c?rs=40116684
Why Palm
- Join a funded, high-velocity startup solving painful problems for 24,000+ small businesses
- Drive the UXI on a flagship product
- Work in a cross-functional leadership team where your decisions shape product outcomes
- Own systems end-to-end in a company that values speed, autonomy, and thoughtfulness
