About the Role:
- Wrike is revolutionizing the Collaborative Work Management space—a $20B market growing at >15% annually. With over 2 million users across some of the world's most innovative organizations, our platform is changing how enterprise teams collaborate. We're seeking an exceptional Strategic Account Manager to join our high-performing Expand Sales team and accelerate growth within our most valuable customer relationships.
- If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!
Your Impact:
- Developing long-term (1-3 year) strategic account plans with executive sponsors and establishing governance structures for reviewing progress against these plans.
- Taking ownership of ensuring customers realize and can measure the full value of their Wrike investment; implementing formal value assessment frameworks.
- Demonstrating knowledge of how Wrike integrates with customers' broader technology ecosystem and enterprise architecture.
- Designing complex commercial structures, enterprise agreements, and negotiating non-standard terms appropriate for strategic accounts.
- Conducting high-impact business reviews with executive stakeholders to showcase value, address challenges, and expand strategic vision.
- Proactively identifying and mitigating account risks including competitive threats, executive changes, and shifting business priorities.
- Demonstrating sophisticated understanding of customer's financial drivers and ability to position Wrike investments in terms of material business outcomes.
- Taking a more prominent role in representing strategic customer needs to product teams and executive leadership.
- Implementing advanced prospecting and lead generation tactics to identify new growth opportunities within your existing enterprise accounts.
- Leveraging data-driven insights from Salesforce, SalesNavigator and ZoomInfo to optimize targeting and account penetration strategies.
- Consistently achieving or exceeding quarterly and annual revenue targets through a balance of new business relationships and relationship expansion.
Your Qualifications:
- 8+ years of successful technology solutions selling experience, with at least 5+ years specifically in SaaS environments
- 3+ years of proven enterprise/strategic selling experience managing large, complex accounts
- Demonstrated stability and longevity in previous sales roles
- Demonstrated hunter mentality with a strong focus on generating new pipeline, as well as driving cross-sell, upsell, and expansion opportunities within enterprise accounts
- Background in building and executing multi-year account expansion strategies
- Experience navigating matrix organizations and engaging effectively with senior leadership
- Experience with enterprise procurement processes and navigating complex buying committees
- Strong problem-solving skills with the ability to identify challenges and align solutions accordingly
- Track record of consistently meeting or exceeding quota in enterprise SaaS environments
- Proficiency with selling methodologies like MEDDPICC, Challenger, or Solution Selling
- There will be moderate travel expectations associated with this role (10-20%)
Standout Qualities:
- Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering
Team Dynamics:
- As a Strategic Account Manager (SAM) you'll own a portfolio of strategic enterprise accounts (5,000+ employees) with established Wrike implementations, focusing on expanding our footprint through deep understanding of customer challenges and delivering transformative solutions.
Our Work Style:
- Strategic Impact: Opportunity to influence how leading enterprises transform their work management practices
- Collaborative Culture: Join a tightly-knit team that supports your success while challenging you to excel
- Comprehensive Enablement: Access to dedicated resources, including Solutions Consultants and Customer Success Managers.
- Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
Why Join Wrike?
- Competitive Compensation: Attractive base salary plus uncapped commission structure aligned with strategic growth
- Growth Trajectory: Clear advancement path within our high-performing sales organization
At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.
- Empowered Living:
- Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
- Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
- Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.
- Nurturing New Beginnings:
- Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
- Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.
- Work & Life Enrichment:
- Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
- Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
- Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.
- Global Impact:
- Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.
Your recruitment buddy will be Aziza Talhi, Senior Recruiter.
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