Shape the Next Era of Enterprise Business Development at Coveo
Coveo is a Global Leader in AI Powered Search and Recommendations for Customer Service, Workplace and Websites. We have over 700+ customers and a 800+ person team that are laser focused on delivering the most relevant customer experiences for global enterprises, in industries like High Tech., Financial Services, Manufacturing, Healthcare, Telco., and Retail.
We’re looking for an experienced, visionary Senior Director of Business Development to scale and evolve our global BD organization in a market defined by AI-driven transformation. You’ll lead a team of 30+ across product lines and geographies, turning our lead-generation engine into a high-performing, data-informed function optimized for quality, velocity, and enterprise impact.
You’ll be both a strategist and a hands-on operator setting the vision while staying deeply engaged in execution, ensuring every interaction reflects Coveo’s differentiated AI value.
As our Sr Director, Business Development, you will:
Manage and coach BD leaders globally to deliver on weekly, monthly, and quarterly SQL and ACV targets.
Implement and scale AI tools to improve prospecting efficiency, personalization, and pipeline quality.
Actively coach teams through call shadowing, role-playing, and refining competitive, value-based messaging.
Partner with Marketing, Sales, Alliances, and Customer Success to maximize ACV from Sales Qualified Leads.
Work with Sales Operations to ensure the right metrics are tracked, reported, and acted upon.
Recruit, develop, retain, and, when necessary, make decisive changes to maintain a high-performing team.
Here’s what will qualify you for the role:
Minimum 5 years leading Business Development or Sales teams of similar scale and complexity, in combination with a minimum of 10 years sales experience (BD, inside sales or field sales).
Proven track record in optimizing and scaling teams during high-growth phases.
Strong cross-functional collaboration skills with creativity in a metrics-driven environment.
Ability to translate market trends and AI adoption into actionable growth strategies.
Committed to in-person collaboration, with the ability to work from our Montreal office at least 3 days a week
What will make you stand out:
Strategic mindset with a hands-on approach to execution and problem solving.
Experience in enterprise SaaS; AI/ML, search, personalization, or eCommerce knowledge is an asset.
Sounds like a fit?
Send us your application, we want to hear from you! Join the Coveolife!
