Why This Job is Featured on The SaaS Jobs
This Business Operations Intern role stands out in SaaS because it sits at the operating system of the company: the recurring rhythms, cross-functional alignment, and executive decision support that keep a software business coherent as it builds product and serves customers. The remit touches leadership forums and company-wide communication, which are core mechanisms in SaaS organizations where priorities, metrics, and roadmaps need tight coordination.
For a SaaS career, the value is in learning how strategy becomes execution. Supporting KPI/OKR tracking, synthesizing inputs from tools like CRM and ERP, and packaging insights for senior stakeholders builds a durable foundation in operational analytics and narrative clarity—skills that translate across SaaS functions from RevOps to Product Ops to Strategy. Exposure to board- and exec-level operating cadences also develops an understanding of how SaaS companies evaluate performance and make trade-offs.
This role is best suited to someone early in their career who prefers structured problem-solving, strong written communication, and high ownership of coordination details. It fits candidates who want proximity to leadership, enjoy connecting dots across departments, and are curious about how SaaS companies run—not just what they build.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Afresh we're building software products that combine cutting-edge AI with empathetic, user-centric design that make the fresh food supply chain radically more efficient. The results are powerful: Afresh prevents ~250 Million Pounds of food waste each year. We’re not stopping there: we’re continuing on our greater mission of making fresh, nutritious food more abundant and accessible to all.
We are a passionate team united by our mission to make an impact. As an Afresh employee, you’ll own meaningful work that will challenge you and change the future of how fresh, nutritious food makes its way through the supply chain. We hope you'll join us!
Afresh is seeking a highly motivated and analyticalBusiness Operations Internto join our team for a 6-month paid internship, with the potential for conversion to a full-time role. This position will work closely with and across our Leadership Team and is central to maintaining our company's operating cadence and ensuring effective communication and alignment across all departments. The ideal candidate is a proactive organizer, a critical thinker, and an excellent communicator who is eager to learn the mechanics of a fast-paced business environment.
🗓️ Duration
- 6 months (Paid Internship)
- Potential for Full-Time Conversion
Key Responsibilities
The Business Operations Intern will support the Strategy & Operations team and broader Afresh Leadership in managing critical processes that drive company performance and strategic clarity. This includes:
- Operating Cadence Management:
- Coordinate and manage content collection for key recurring Exec meetings, includingMonthly Business Reviews (MBRs), Monthly Leadership Onsites, and Board Meetings.
- Work with leadership to define and refine meeting agendas, ensuring all participants are aligned on goals and deliverables.
- Internal Communications:
- Own the coordination, content curation, and rehearsal process for the companyAll Handsmeetings.
- Support annual and quarterly goal tracking and reporting to the company and functional leadership.
- Ensure timely delivery of company updates, performance metrics, and strategic narratives to the entire organization.
- Drive standardization and structural improvements to Afresh’s internal data & resource repositories (Notion, GDrive) aimed at improving collaboration, new hire onboarding, and overall team efficiency.
- Strategic Analysis and Ad Hoc Projects:
- Assist the BizOps team in conductingad hoc analysesto support leadership decision-making (e.g., pricing, competitive benchmarking, operational efficiency deep dives).
- Gather, synthesize, and visualize data from various sources (CRM, ERP, internal tools) to create compelling presentations and reports.
- Support the definition and tracking of key organizationalKPIs (Key Performance Indicators)and OKRs.
Requirements & Qualifications
- Strong analytical skillswith the ability to interpret data, draw conclusions, and communicate insights clearly.
- Exceptional organizational skills and a proven ability to manage complex projects with multiple stakeholders and deadlines.
- High proficiency inMicrosoft Excel/Google Sheets(pivot tables, complex formulas) andPowerPoint/Google Slides(creating executive-level presentations).
- Excellent written and verbal communication skills.
- Proactive, self-starter mentality with a strong work ethic and intellectual curiosity.
- Ability to handle confidential information with discretion.
- Prior experience or coursework related to SaaS/Tech industry business models.
About Afresh
Founded in 2017, Afresh is working on the #1 solution to curb climate change: reducing food waste. By combining human insight and transformative technology, we're helping grocers provide fresher food to customers at more affordable prices.
Afresh sits at an incredible intersection of positive social impact, rocket ship financial growth, and cutting-edge technology. Our best-in-class AI research has been published in top journals including ICML, and we've raised over $148 million in funding from investors including former co-CEO of Whole Foods Market Walter Robb and Eric Schmidt's Innovation Endeavors.
Fresh is the past, present, and future of our food system – the waste we create today will impact our planet for years to come. Join us as we continue to build a vibrant, diverse, and inclusive team that embodies our company’s values of proactivity, kindness, candor, and humility.
Afresh provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity/expression, marital status, pregnancy or related condition, or any other basis protected by law.
