Why This Job is Featured on The SaaS Jobs
Quality engineering remains a differentiator for SaaS products used daily at scale, and this Software Quality Engineer role sits directly in that pressure point. The listing signals a mature, high-usage environment—shipping frequent releases for a large user base—where reliability, performance, and measurable quality outcomes matter as much as new features. The emphasis on defining quality KPIs and integrating testing into delivery pipelines aligns with how modern SaaS teams manage risk while maintaining iteration velocity.
From a SaaS career perspective, the role builds durable expertise in automation frameworks, CI/CD-aligned testing, and cross-functional “shift-left” practices that translate across product-led companies. It also touches performance and load testing—skills that become increasingly valuable as subscription products scale usage patterns. Notably, the inclusion of data quality and AI/ML evaluation work reflects a growing SaaS trend: quality assurance expanding beyond UI and APIs into model outputs and training data integrity.
This position best suits an experienced QA engineer who prefers owning strategy as well as implementation, and who is comfortable advising developers on testing standards. It will appeal to professionals who like working close to product and engineering, using metrics to guide quality decisions, and who want exposure to emerging LLM-oriented testing approaches alongside established automation practices.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
📐 About this role
With WRITER, you'll be working closely with the product and the engineering team to ship a product that tens of thousands of people rely on every day.
As a Software quality engineer, you’ll be working on key parts of the QA process and defining key quality KPIs and metrics for the product. You'll drive testing efforts and lead our automation strategies, and we'll look to you for leadership on maintaining the highest bar of quality possible for all releases.
🦸🏻♀️ Your responsibilities
Designing and developing automation frameworks: Creating robust, scalable, and maintainable automated test frameworks from scratch or enhancing existing ones. This often involves proficiency in languages like Typsecript, Python.
Performance and load testing: Assessing application performance under various conditions, ensuring reliability and scalability.
Creating and maintaining test scripts: Writing automated test scripts for various levels of testing (Integration, API, end-to-end) to validate functionality, performance, and security.
Implementing CI/CD integration: Embedding automated tests within Continuous Integration/Continuous Delivery (CI/CD) pipelines to enable continuous testing and rapid feedback loops.
Test planning and strategy: Developing comprehensive test plans and strategies, defining test approaches, and identifying appropriate test data.
Defect management: Identifying, documenting, prioritizing, and tracking bugs and issues, and collaborating with development teams for timely resolution.
Collaborating with development teams: Working closely with developers, product managers, and other stakeholders throughout the entire software development lifecycle to ensure quality is built in from the start ("shift-left" testing).
Mentoring and guiding: Advising developers on unit testing best practices and promoting a culture of quality.
Research and innovation: Staying up-to-date with the latest advancements in test automation technology, tools, and methodologies.
Creating specialized test frameworks and tools tailored for evaluating AI and Machine Learning models, especially for emerging AI technologies like Large Language Models (LLMs).
Assessing the quality of AI-written content, identifying errors, inconsistencies, and areas where the AI's output can be improved.
Ensuring the content meets high standards and aligns with user expectations and industry guidelines.
⭐️ Is this you?
8+ years of QA engineering experience
5+ years automated testing experience
Experience with test automation/hands-on coding using playwright, Typescript, JavaScript.
Experience with UI automation frameworks
🍩 Benefits & perks (UK full-time employees)
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
