Why This Job is Featured on The SaaS Jobs
This Software Engineer II role sits at a core SaaS inflection point: improving developer experience inside a product-led, data- and AI-informed marketing platform operating at high interaction volume. Rather than shipping end-user features, the remit targets the “inner loop” of software delivery—local development, pre-merge testing, and workflow automation—areas that increasingly determine how quickly SaaS organizations can iterate safely as systems and teams grow.
For a SaaS career, platform and DevEx work tends to compound. The role offers repeated exposure to the mechanics that underpin reliable product delivery: CI/CD evolution, Kubernetes-based infrastructure, and multi-language tooling across TypeScript and Java. It also builds strong internal product skills—discovering friction through close partnership with engineering teams, translating that into tools, and measuring impact through adoption and developer productivity signals.
This position is best suited to an engineer who prefers leverage over visibility: someone motivated by enabling other teams, comfortable navigating ambiguous workflow problems, and interested in quality practices like testing and documentation. It aligns well with professionals who want to deepen platform instincts while staying close to day-to-day software development realities in a modern SaaS stack.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
Our Developer Experience team builds the tools and workflows that enables engineers at Attentive to build, test and deliver software efficiently and confidently. We focus on the inner-loop of development—the part of the engineering lifecycle before code is merged and deployed. While recent investments have centered on CI/CD and post-merge automation, the next evolution of DevEx is about empowering engineers earlier in their workflow: local development, testing environments, and AI-augmented coding and review tools.
You'll join a small, senior team of platform-minded engineers who are passionate about engineering excellence and eliminating friction across the company. If you like building tools for engineers, this is the place to make an outsized impact.
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What You’ll Accomplish- Build and improve internal developer tooling that supports local development, testing, and pre-merge workflows
- Partner closely with engineers across the org to understand friction points and deliver solutions that meaningfully improve their day-to-day productivity
- Contribute to roadmap areas like AI-assisted workflows, developer guidance tooling, and deeper integration into the coding loop
- Maintain and evolve TypeScript, Java, and occasional Python-based tooling
- Uphold and evangelize engineering excellence across documentation, testing, DX standards, and platform reliability.
Your Expertise- A mid-level Software Engineer (typically 2–4+ years of experience) with a platform, infrastructure, or tooling mindset
- Experienced with TypeScript and Java
- Comfortable building and maintaining tooling, SDKs, CLIs, frameworks, or workflow automations rather than customer-facing services
- Motivated by improving the productivity, efficiency, and happiness of other engineers
- Strong collaborator who thrives in ambiguous problems and seeks out feedback from internal users
- Passionate about high-quality engineering practices, including testing, reliability, and clear technical documentation
What We Use- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
- Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
- Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas
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You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $132,000 - $180,000 annually+ equity + benefits
- Our salary ranges are determined by role, level and location
#LI-MDK1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
