Why This Job is Featured on The SaaS Jobs
This Senior Enterprise Business Analyst role stands out in SaaS because it focuses on the internal operating system behind recurring revenue: the workflows, data, and platforms that connect Finance, HR, RevOps, and Customer Success. In product-led and enterprise SaaS alike, the ability to align teams around shared processes and systems often determines how reliably a company can scale.
For a SaaS career, the long-term value is in building fluency across core enterprise tools and the decision-making they enable. Work spanning Salesforce, Workday, and related systems develops a practical understanding of how pipeline, service delivery, and people operations translate into measurable outcomes. Experience taking initiatives from intake through implementation also strengthens an analyst’s ability to move between strategy, requirements, and change adoption—skills that transfer across SaaS operators and systems teams.
The role is best suited to professionals who enjoy cross-functional problem solving and can convert ambiguous stakeholder needs into clear requirements, solution designs, and testable outcomes. It will fit someone comfortable facilitating workshops, balancing competing priorities, and partnering closely with technical teams while keeping end-user adoption in view.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Where strategy meets systems: drive impact through cross-functional initiatives!
Coveo is looking for a Senior Enterprise Business Analyst to lead key projects that optimize our internal processes and enable scalable growth. You’ll sit at the crossroads of technology and operations, turning complexity into clarity and aligning teams around what matters most.
Curious about how tech, process, and strategy come together to drive business impact? In this role, you’ll lead high-impact initiatives with stakeholders like Finance, Human Resources, Revenue Operations, Customer Success, and much more - helping Coveo scale smartly. Come shape the future of how we work, one project at a time!
As our Senior Enterprise Business Analyst, you will:
Lead business analysis for cross-functional initiatives from intake to implementation.
Collaborate with stakeholders to gather, document, and prioritize business and technical requirements.
Translate business needs into solution designs and project plans that guide execution.
Map and optimize existing processes to improve efficiency and user experience.
Partner with Enablement to support user adoption, onboarding, and change management.
Align with Enterprise Systems teams to test, validate, and deliver scalable solutions.
Here is what will qualify you for the role:
5+ years of experience in business analysis, project management, or enterprise system implementation.
Strong understanding of enterprise systems (Salesforce, Workday, etc.).
Proven experience leading cross-functional projects, from requirement gathering to solution design, across platforms like Salesforce Service and Sales Cloud.
Excellent communication skills and the ability to translate complexity into clarity.
What will make you stand out:
Strong business acumen and experience facilitating workshops or cross-team sessions.
Certified in Salesforce Business Analyst, Project Management Professional (PMP), or similar, with solid expertise in agile methodologies and business process modeling.
Comfortable working in a fast-paced, evolving tech environment.
Experience with data visualization tools (e.g. Tableau, Sigma, Power BI).
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
