Why This Job is Featured on The SaaS Jobs
This Systems Engineer III role stands out in a SaaS context because it sits at the intersection of cloud infrastructure and corporate systems, with clear ownership of availability, performance, and lifecycle management. The remit spans hybrid environments (AWS alongside on‑prem), which is increasingly common for SaaS businesses that need to balance modern cloud-native delivery with legacy platforms, compliance obligations, and enterprise integrations.
From a career perspective, the work builds durable SaaS infrastructure fundamentals: capacity planning, monitoring, automation, change management, and disaster recovery. Exposure to standards and audits (PCI DSS, SOX) also translates well across B2B SaaS, where security posture and operational controls often shape product reliability and customer trust. The emphasis on scripting and infrastructure tooling supports a trajectory toward platform engineering, SRE, or cloud architecture within subscription software organizations.
This position is best suited to an engineer who prefers broad systems ownership over narrow specialization, and who is comfortable advising developers and non-technical stakeholders on trade-offs. It will fit someone who values operational rigor, documentation, and repeatable automation, while also being prepared to participate in on-call support and production incident response.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Core Responsibilities:
- Design, implement, and oversee Fanatics’ infrastructure and corporate systems across on-premise and cloud environments.
- Support and maintain both in-house and externally facing systems, ensuring operational availability and high performance.
- Provide expertise and guidance to customers, developers, and partners on design decisions for hybrid systems.
- Implement updates, patches, and lifecycle replacements for hardware and applications.
- Recommend and enforce standards, policies, and procedures for infrastructure management.
- Integrate and architect commercial application packages in both on-premise and cloud settings.
- Maintain monitoring and reporting systems for performance and capacity planning.
- Collaborate with vendors and internal teams to resolve issues and plan system improvements.
- Lead or participate in technical projects involving server technology, virtualization, storage, replication, and security.
- Provide technical support, including 24x7 on-call coverage, and plan for business continuity and disaster recovery.
- Prepare and deliver presentations to technical and non-technical audiences.
- Stay current with trends and best practices in both on-premise and cloud systems.
Required Skills and Knowledge:
- Strong relationship-building with peers, managers, and internal customers.
- Experience with enterprise infrastructure on multiple platforms (AWS preferred) and on-premise systems.
- Knowledge of data center design, Microsoft Server, Linux, VMWare, SANs, AWS, Azure, and compliance standards (PCI DSS, SOX).
- Scripting skills (Ansible, PHP, Python, Bash, Terraform, PowerShell) for automation.
- Proficiency with network and systems management tools, documentation, and change management processes.
- Excellent written and verbal communication skills.
Education:
Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
The Systems Engineer at Fanatics is responsible for planning, implementing, and maintaining both on-premise and cloud infrastructure to ensure high availability and performance for business operations. This role supports hybrid environments, collaborates with stakeholders, and drives innovation by leveraging the latest technologies
