Why This Job is Featured on The SaaS Jobs
SaaS companies with global customer bases tend to run complex, multi-entity finance operations, and accounts payable becomes a control point for both cash discipline and vendor reliability. This role sits in that reality: high transaction volume, multiple currencies, and tight integration between procurement, expenses, banking, and the ERP stack. The emphasis on tools like NetSuite and a procure-to-pay platform signals a systems-led finance function rather than a purely manual AP shop.
For a SaaS-focused finance professional, the career value is in building repeatable processes that scale. Working across invoice matching, T&E auditing, payment runs, and close support develops an end-to-end view of how spend flows through a subscription business. The explicit focus on automation and collaboration with Financial Systems also strengthens a modern “finance + systems” skillset that translates across SaaS operators as they standardise workflows and strengthen controls.
This is best suited to someone who enjoys structured problem-solving and can switch between detail work and process thinking. It will fit professionals who like partnering with stakeholders to resolve exceptions, keep payments predictable, and improve tooling over time, while staying comfortable with compliance frameworks and reconciliation routines.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
What's the opportunity?
We are looking for an experienced, driven and energetic Senior Accounts Payable Specialist to join our Accounting team in Dublin. In this role you, along with a US-based equivalent, will be responsible for invoice processing for Intercom entities worldwide . You will also be responsible for reviewing T&E submissions, preparation of weekly payment runs, and assisting with month end close activities.
We are looking for someone with a demonstrated record using various accounting software and tools in a multi-currency multi-entity environment. By nature, you are a problem solver. You should be able to work independently and in a team environment and have a broad understanding of the AP process overall.
What will I be doing?
- Continuous process improvement. Collaborate with the Financial Systems team to increase processes automation by employing AI and other tools in your day-to-day work.
- Processing invoices using our P2P system Zip (via NetSuite ERP) by matching to PO’s, applying proper GL coding and assigning the approvers based on contracts and billing history.
- Resolving internal & external Zip related issues to ensure timely payment per Intercom’s payment terms.
- Assist with cash forecasting for bank account funding.
- Run weekly payment runs in Zip for Director’s approval.
- Run bank portal payment transfers as required (customer refunds, funding etc).
- Audit employee out-of-pocket & corporate card expense reports via Expensify ensuring adherence to Intercom’s T&E policy.
- Assist with payroll Expensify reporting relating to out-of-pocket expenses & small benefits.
- Assist with employee queries related to Intercom’s travel booking platform Navan.
- Application, distribution & maintenance of company credit cards.
- Assist in preparation of month-end accruals for the GL Team to review and post.
- Prepare AP to Balance Sheet reconciliations, as part of month end close process, for review by AP Manager.
- Assist with monthly & quarterly AP flux analysis.
- Assist GL team with ERP/Expensify/Navan queries & reconciliation.
- Approach all activities with a ‘continuous improvement’ mindset utilizing automation & AI where possible.
- Be familiar with SOX and GAAP guidelines, in addition to local (US/IE/UK/AU) taxation requirements, and approach all processes and policies with those guidelines in mind.
What skills do I need?
- 1+ years of accounting experience.
- 3+ years of accounts payable experience.
- Experience in a multi-entity global company (particularly in the tech industry) is required.
- Expertise with NetSuite Accounts Payable module, Zip Procure to Pay system, Expensify & Navan is a +.
- Expertise with automation (ideally via AI) is a +.
- Strong Excel/Google Sheet knowledge required.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.