Why This Job is Featured on The SaaS Jobs
This listing is featured because it reflects a common SaaS-adjacent career path: modern, tech-enabled commerce roles where customer experience is instrumented, measured, and improved through software. While the position is in a physical NYC location, the workflow described sits alongside tools and operating rhythms familiar to SaaS businesses—structured customer data, repeatable processes, and platform-supported execution across multiple brands.
For SaaS-minded professionals, the career value lies in building commercial instincts that translate well into revenue teams: understanding conversion levers, retention behaviors, and relationship-driven selling with clear KPIs. Exposure to systems like Shopify and customer engagement tooling also reinforces operational discipline—how information moves through a stack, how teams coordinate in shared workspaces, and how frontline insights can inform broader go-to-market decisions.
This role tends to suit early-career operators who prefer hands-on work and want direct feedback loops from customer interactions and performance metrics. It also fits candidates curious about how digital-first brands extend into offline channels, and those comfortable collaborating across a portfolio model where priorities can shift between store coverage, launches, and day-to-day execution.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Brand:
Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.
About the Role:
We are committed to finding exceptional talent to represent ourboutique in NYC on Madison Avenue. We are seeking dynamic Part-Time Sales Advisors who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.
The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.
As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications:
- Minimum Age: Must be at least 18 years old to align with company standards.
- Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.
- Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
- Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.
Hourly Pay Range: $20 to $24.Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
- Client-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
- Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
- Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
- Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
- Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
- Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
- Detail-Oriented: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.
Key Performance Indicators (KPI’s):
- Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.
- Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
- Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
- Bonus Eligible
- Medical, Dental & Vision benefits (must average 32+ hours a week)
- AllOne Health - Employee Assistance Programs
- 401K
- Accrued PTO:
- Part-Time hourly employees can accrue based on local laws
- Employee discount + wardrobe allotment for participating Leap brands
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
