Why This Job is Featured on The SaaS Jobs
This Administrative Business Partner role sits at an increasingly important intersection in SaaS: operational leverage for technical leadership within a flagship product portfolio. Supporting leaders across engineering, product, and adjacent functions is a direct line into how modern software products are coordinated, prioritised, and shipped—especially when the work spans multiple disciplines and external stakeholders.
For a SaaS career, the value is in learning the operating cadence behind product execution: how leadership time is allocated, how cross-functional forums are structured, and how decisions move from discussion to action. The role also builds durable capability in systems thinking—creating repeatable processes for scheduling, travel, and team rituals that reduce friction as organisations add headcount and complexity. Those skills transfer well across SaaS environments where coordination overhead grows alongside product scope.
This position best fits an operator who enjoys high-trust partnership, anticipates constraints before they surface, and treats details as a tool for reliability rather than perfectionism. It aligns with professionals who prefer being close to technical decision-makers, are comfortable working through ambiguity, and want a seat near the mechanisms that keep SaaS product teams aligned.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
Our Executive Operations team includes Executive Business Partners and Administrative Business Partners, who serve as trusted advisors and collaborators to OpenAIs executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We play a pivotal role in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our leaders and contributing to the overall growth and success of the company.
Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals.
We’re looking for an Administrative Business Partner to support 2-3 technical leaders within the ChatGPT portfolio.
The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world - we learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our product.
About the Role:
The Administrative Business Partner will be a proactive and adaptable partner to leaders who will support complex calendar / schedule management, handle expenses, organize team meetings such as All-Hands, offsites, happy hours, etc as well as arrange travel when needed. This role demands a high-level of coordination for both internal and external engagements, working closely under the guidance of our Executive Business Partners.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Efficiently manage and organize calendars for multiple leaders, ensuring an optimal schedule that accommodates internal and external commitments
Take charge of coordinating internal meetings, including scheduling, forecasting, and resolving scheduling conflicts
Plan and organize comprehensive travel itineraries, ensuring smooth and efficient travel experiences for leaders
Assist in the planning and execution of team offsites, all-hands, happy hours, etc. contributing to team building and strategic planning initiatives
Work closely with the broader executive operations team, facilitating effective communication and collaboration within the team and with external partners
Process and manage expense reports, ensuring timely submission and adherence to company policies
You might thrive in this role if you have / are:
4-6 years of administrative experience
Worked directly with technical teams (Engineering, Product, Design, Data Science, TPM) in a high-growth startup, or similar environment
Proven track record of scheduling (often complex & urgent) internal and external meetings and quickly resolving conflicts
Experience in managing travel arrangements, including flight / transportation, lodging and entertainment
Strong communication and interpersonal skills
Extreme fluency in Slack, Google Calendar, Docs, Sheets, Gmail, etc. and other modern productivity technology, and are excited to learn and use new tools
One-team mindset - partnership and collaboration is a cornerstone in how you operate
Extreme attention to detail - it’s not a personality trait but an exercised functional skill
Capable and comfortable working in a rapidly changing and often ambiguous environment
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
