Why This Job is Featured on The SaaS Jobs
Implementation and Professional Services roles sit at the intersection of product capability and real-world customer outcomes in SaaS, and this one is anchored in enterprise deployment of AI-powered search. The scope spans complex ecosystems—cloud, on‑prem, and hybrid—where SaaS value is proven through integration quality, relevance tuning, and measurable performance rather than feature demos. That makes the work especially relevant to SaaS companies selling into large, heterogeneous IT environments.
For a long-term SaaS career, this kind of position builds durable expertise in solution architecture, stakeholder management, and translating ambiguous requirements into repeatable delivery patterns. Exposure to platforms like Salesforce, ServiceNow, SAP, and Shopify also strengthens a practitioner’s understanding of how modern SaaS stacks interoperate, and how implementation choices influence adoption. The emphasis on JavaScript/TypeScript and modern UI frameworks adds a practical layer: delivering configurable experiences, not just backend connectivity.
This role tends to suit senior engineers or consultants who prefer end-to-end ownership and enjoy balancing technical depth with customer-facing communication. It also fits professionals motivated by systems integration, information architecture, and making enterprise-grade software work reliably in varied environments.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The technical backbone behind every successful implementation
First time hearing about Professional Services at Coveo? We are THE technical team that brings the Coveo AI-powered search products to life for our clients. As a Senior Solutions Consultant, you’ll guide our enterprise customers through transformative Generative AI experiences implementations, and shape how they leverage our solutions for a stronger and more intuitive search experience.
You’ll combine deep technical skills with a consulting mindset to design, customize, and deploy high impact AI solutions that index millions of documents, integrate across complex ecosystems, and deliver ultra-relevant results in under a second. This is where engineering meets impact!
As our Senior Solutions Consultant, you will:
Integrate Coveo with systems such as SAP, Salesforce, ServiceNow, Shopify, and others across cloud, on-premise, or hybrid environments.Implement and customize Coveo’s features to match each customer’s unique environment and business needs.
Lead requirement-gathering sessions with our enterprise clients (such as Dell, Nespresso, Adobe etc.) and translate their needs into scalable technical solutions.
Communicate clearly and confidently with customer stakeholders throughout the project lifecycle, ensuring alignment and smooth delivery.
Deploy the solution so it connects with the customer's systems in place: that means on-premise for some, in the cloud for others, and sometimes a mix of both.
Configure, optimize, and enrich our solution to consolidate data and support key features, functionalities, and plug-ins.
Build intuitive, user-friendly interfaces and implement JavaScript libraries that allow Coveo to fit naturally into customers’ systems.
Here is what will qualify you for the role:
8+ years of hands on development experience with JavaScript, TypeScript and modern UI frameworks (React,
Vue.js
, or Angular).
Ease of navigating across sophisticated tech stacks and B2B ecosystems.
Consulting experience is a must, with proven ability to operate in client-facing roles and manage communication with enterprise stakeholders.
Strong ownership mindset, able to lead projects, prioritize effectively, and stay structured under pressure.
What will make you stand out:
Experience with large-scale system integrations or cloud enterprise platforms.
Background in search, commerce or information architecture
A passion for enabling customers’ success and driving adoption through thoughtful guidance.
Python, node,js or Java.
Do you think you can bring this role to life? Or add your own colour? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
