Why This Job is Featured on The SaaS Jobs
SaaS companies increasingly treat infrastructure as a product surface: availability, release reliability, and environment parity directly shape customer experience. This CloudOps Team Lead sits at that intersection, spanning GCP and on‑prem operations while supporting both internal services and production/staging for a live SaaS application. The remit signals a mature operational footprint—Kubernetes, IaC, observability, and multi-provider integrations—where decisions have platform-wide consequences.
For a SaaS career, the role builds durable leverage: translating engineering needs into operational standards, reducing toil through automation, and shaping how teams ship safely via CI/CD and configuration management. Leading a SysOps squad also develops the cross-functional muscle that many SaaS orgs prize—balancing reliability work with roadmap-driven change, and coordinating across multiple infrastructure domains (networking, databases, messaging, and monitoring).
This position tends to suit operators moving from senior individual contributor work into people and delivery leadership, or existing leads who want broader ownership. It fits professionals who enjoy mentoring, setting technical direction, and creating repeatable operational systems in a distributed, multi-team environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
This remote position is open to residents of Estonia, Latvia and Lithuania only
About the Role:
Do you have a solid Cloud Operations background and 1+ years of experience leading a technical team? Are you thrilled to expand your expertise in people and project management, and want to see the big picture of the work you are doing? We are looking for a Team Leader for one of our SysOps teams! It supports our GCP and on-premises infrastructure (including networking), internal services for the SysOps department, and parts of the Wrike product, including staging and production installations.
In this role you will be able to influence decisions, mentor, and upskill your team, enabling partners with a reliable and effective infrastructure and Cloud-based solutions. If you would like to lead a team of system and network engineers and provide them with technical guidance and mentorship but also help our colleagues support the optimization and automation of our everyday tasks, we'd love to speak with you!
Your Impact:
- Managing a middle-size team of system and network engineers
- Assuming technical lead and ownership of Wrike product and development infrastructures in both on-premises and cloud environment
- Liaising with other SysOps team leaders on strategy, projects, and day-to-day management of the SysOps Department
- Providing technical guidance and mentorship to team members
- Helping our teams to optimize and automate "every-day" tasks
- Guiding the team to successfully meet their objectives
Your Qualifications:
- Experience with leading a team
- Strong Linux fundamentals: be familiar with Linux CLI, hands-on experience with web applications
- Network fundamentals: TCP/IP, routing
- Git version control system or other VCS
- High personal responsibility and willingness to grow and learn, as well as a passion for your work
Standout Qualities:
- Experience with any of System Configuration Management tools (Ansible/Puppet/Salt, etc.)
- Experience with CI/CD systems and tools: GitlabCI/Jenkins
- Cloud Technology experience either Amazon Web Services or Google Cloud Platform (managing with either Terraform, Kubernetes)
Team Dynamics:
We have a team of 5 people who are distributed across multiple European countries. The entire SysOps department consists of 4 teams, with more than 20 people in total. Currently, we are looking for someone who will take ownership of the team’s scope and become both a manager and mentor for the team members.
The team is focused on:
- Managing DB infrastructure (PostgreSQL)
- Working with GCP, Cloudflare, and many other third-party services within an IaC paradigm
- Managing Kafka and data pipeline infrastructure
- Collaborating with the Engineering department and running several products and internal applications
- Managing the virtualization platform (Proxmox)
Our Work Style:
- We run Java, NodeJS and PHP applications in Kubernetes and standalone VMs
- We use
- Nginx, HAproxy and Istio for load balancing
- Kafka and rabbitmq for messaging
- PostgreSQL and MySQL as relational databases
- Graylog, Logstash, Fluentd for logging
- Prometheus (VictoriaMetrics) and Zabbix for monitoring
- Puppet, Ansible and Terraform for defining everything as a code
- Jenkins and Gitlab-CI for making pipelines
- Python to automate everything
- GCP, AWS and Cloudflare are our cloud providers
- And we operate in on-premise datacenters with Juniper network equipment
Why Join Wrike?
- 28 calendar days of paid vacation
- Sick leave compensation
- Life insurance plan
- Health insurance plan
- Fitness plan (800 EUR/year)
- Parental leave
- 2 volunteer days
- Full-remote & On-demand access to Co-working space
- Utility allowance (30 EUR/month, subject to taxation)
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
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