Why This Job is Featured on The SaaS Jobs
This Senior Software Engineer role sits in the core of a vertical SaaS platform where product reliability directly affects real-world transactions. Building services that transmit online orders to restaurants puts engineering work close to operational outcomes, with clear constraints around uptime, latency, and data integrity. The stack referenced (Node.js/TypeScript, Postgres, Redis, Elasticsearch, Kubernetes, CI/CD) signals a modern, cloud-native environment typical of mature SaaS systems.
From a SaaS career standpoint, the remit spans design, architecture, and production operations—an increasingly valuable blend as companies prioritise sustainable scale. The emphasis on monitoring, incident communication, and root-cause fixes aligns with how SaaS organisations run: continuous delivery paired with continuous accountability. Experience here translates well to other multi-tenant, integration-heavy products where distributed systems and technical debt management shape roadmap velocity.
This is best suited to an engineer who wants ownership beyond feature delivery, including reliability work and technical decision-making. It will appeal to someone comfortable collaborating with product and non-technical stakeholders, and who prefers improving systems iteratively through measurement, documentation, and shared practices. The fully remote setup also fits engineers who can maintain strong execution and communication without co-location.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
As a Senior Software Engineer at Olo, you will develop, scale, and monitor solutions and services that facilitate the transmission of online orders to our customers. Our team has the mission to create tools and features that enable the brand's day-to-day operations.
We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies.
This position is fully remote and allows you to work from anywhere within Northern Ireland.
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What You'll Do- Design and implement scalable, high-quality components and services that align with team and company goals.
- Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance.
- Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions.
- Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution.
- Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence.
- Document and share knowledge effectively to elevate the team’s technical expertise.
- Champion best practices in software development, agile methodologies, and continuous improvement.
What We'll Expect From You- 5+ years of experience in software engineering, including excellent knowledge of modern tools and technologies like Node.js, Vue.js, Typescript, Postgres, Elasticsearch, Redis, Sns/Sqs, Kubernetes, Helm, CI/CD, etc.
- Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture.
- Experience writing unit tests and testable code.
- Demonstrates strong problem-solving skills and the ability to navigate complex technical challenges.
- Exhibits excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes.
- Delivers constructive feedback that empowers individuals and strengthens the team.
- Communicates technical concepts clearly, adapting to both technical and non-technical audiences.
- Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.
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Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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