Why This Job is Featured on The SaaS Jobs
This Solutions Engineer role stands out in the SaaS ecosystem because it sits at the intersection of internal platform engineering and the operational realities of delivering a cloud analytics service. The focus on ingesting and managing high-volume machine log data points to a product domain where reliability, observability, and secure infrastructure design are core to customer outcomes, not background concerns.
From a SaaS career perspective, the work maps closely to the “run and improve” loop that mature subscription businesses depend on: standardising infrastructure through automation, embedding security and compliance guardrails, and tightening cost controls across hybrid environments. Experience spanning identity, networking, IaC, CI/CD, and systems integrations builds a portfolio that transfers well across SaaS companies that operate 24x7 services and need disciplined, repeatable operations as they scale.
The position is best suited to an engineer who prefers ownership of end-to-end solutions over narrow task execution, and who enjoys partnering across IT and adjacent teams to land pragmatic designs. It will fit someone comfortable balancing architectural thinking with hands-on implementation, including the accountability that comes with on-call coverage for enterprise systems.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The proliferation of machine log data has the potential to give organizations unprecedented real-time visibility into their infrastructure and operations. With this opportunity comes tremendous technical challenges around ingesting, managing, and understanding high-volume streams of heterogeneous data.
As an Solutions Engineer, you will actively contribute to, architect for, and lead IT in the design and development of new infrastructure automation projects. You will be instrumental in helping us solve, by architecture and implementation, complex hybrid infrastructure problems among IT’s robust inventory of networking systems, applications, and cloud infrastructure. You will work closely with a team of highly skilled individuals to deliver on high impact engagements at Sumo Logic, reporting directly to the Global Head of IT and engaging on projects under the guidance of the Lead Solution Architect..
You are a strong solutions engineer who is passionate about scalable, resilient, secure, and cost-efficient infrastructure solutions. You care about producing clean, elegant, maintainable, robust, well-tested code; you do this as a member of a team, helping the group come up with a better solution than you would as an individual. Ideally, you have experience with performance, scalability, and reliability issues of 24x7 uptime systems and solutions.
Responsibilities:
- Designing and implementing complex and well-architected enterprise infrastructure solutions
- Work to improve existing IT-managed systems, solutions, and process through architectural reviews and design enhancement initiatives
- Experience in devops methodologies and practices as applied to infrastructure, cloud, identity, integration and network solutions
- Improve systems to provide strict compliance adherence, security guardrails, and cost-optimization
- Contribute to the re-architecting of IT systems, solutions, and processes for more streamlined, scalable, and resilient implementations
- Contribute to well-architected, end-to-end provisioning solutions to a growing enterprise organization across multiple environments and types of infrastructure
- Build strong partnerships and engage with other teams at Sumo Logic to create solutions that enable and benefit all parties and increased derived value
Requirements:
- 4+ years of industry experience with a proven track record of ownership and delivery
- Experience developing scalable, secure, and resilient infrastructure architectures and implementations
- Experience in observability and cost-optimization in application, server, and cloud (AWS preferred) settings
- Experience working with Fortinet network devices on a system administration and configuration level
- Experience with DNS optimization and consolidation (CloudFlare, AWS Transit Gateway, and Route53 preferred) as well as VPN management (FortiClient, ZScaler, and Pritunl preferred)
- Experience with Identity Providers (Okta preferred)
- Experience with Certificate Management (Digicert and AWS ACM preferred) and authentication
- Hands-on infrastructure as code experience (Terraform preferred) as well as CI/CD pipelines (Scalr and GitHub Actions preferred)
- Experience with writing automations and system integrations (Python preferred)
- Excellent verbal and written communication skills
- Experience implementing robust and well-architected designs for enterprise scale systems
- Experience and comfort with an on-call schedule for enterprise systems during daylight hours regional time
Desirable:
- Experience in the following specific technologies is a plus:
- You should have a passion for continuous learning and deep technological curiosity
- Agile development experience and a familiarity with Jira, sprints, and pointing
About Us:
Sumo Logic, Inc., empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its SaaS analytics platform. The Sumo Logic Continuous Intelligence Platform™ helps practitioners and developers ensure application reliability, secure, and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.
