Why This Job is Featured on The SaaS Jobs
This Director, Business Partnering role stands out in SaaS because it sits at the intersection of product, commercial execution, and organisational design inside an AI-native platform company. In subscription businesses, the People Partnering model often becomes a lever for predictable delivery—aligning headcount, capability, and leadership decisions with evolving product roadmaps and go-to-market motions. The remit signals a company operating at meaningful scale and complexity, where operating models need to work across multiple functions and regions.
From a SaaS career perspective, the role builds durable expertise in scaling mechanisms that recur across the sector: workforce planning tied to business outcomes, org design that supports both Product/Engineering and revenue teams, and decision-making grounded in data. The emphasis on AI tools and dashboards also reflects a broader shift in SaaS People functions toward automation, measurement, and experimentation—skills that translate across modern HR operating environments.
This position is best suited to a senior People Partner who prefers building systems rather than running isolated programmes, and who is comfortable advising executives with a mix of challenge and pragmatism. It will fit someone motivated by cross-functional influence, ambiguity that comes with growth, and the craft of making a People function operationally scalable.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Welcome to the video-first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…
Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers and what 1,200+ people say on G2.
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
The Role
We’re looking for a Director of Business Partnering to continue to build and lead our People Partnering function. This is a strategic, high-impact role that will help shape the way our organisation scales during a period of hyper-growth.
You’ll partner closely with our People Ops team and leaders across all divisions — Product + Engineering, Commercial (Sales, Marketing, CS), Operations, and G&A — with a particular emphasis on strengthening our commercial partnering capabilities.
You’ll be leading a phenomenal team of 3 People partners with a mandate to grow that team in order to support our fast growing organisation. We want to drive a People Partnering model that is:
AI-first
Deeply data and insight-driven
Relentlessly business-oriented and strategic
Designed to scale globally
What You’ll Do
Lead the People Partnering Function
Design and build the People Partnering model for a fast-scaling, product-led AI company.
Establish a strategic and consultative approach that ties People decisions directly to business outcomes.
Develop frameworks for organisation design, headcount planning, succession, talent management, and change management.
Support Hyper-Growth & Organisational Scaling
Anticipate organisational needs ahead of growth.
Ensure we are set up to scale sustainably across regions and functions.
Partner on workforce planning, role design, and leadership capability building.
Partner with Senior Leaders Across the Company, together with People Partners
Act as a trusted advisor to executives in Commercial, Product & Engineering, and Operations.
Bring rigour, insight, and challenge to leadership decision-making.
Translate business strategy into talent and organisation-scaling strategies.
Drive an AI-First, Data-Driven People Partnering Practice
Partner with our People Ops team to use insights, dashboards, AI tools, and predictive data models to inform decision-making.
Evaluate and implement AI-native processes that allow the People team to scale faster than headcount.
Champion experimentation and automation across the People Partnering function.
Be a Cultural Influence
Model Synthesia’s values and help leaders embed them across rapidly expanding teams.
Contribute to a healthy, high-performance culture during a period of fast evolution.
What We’re Looking For
Extensive experience in People Business Partnering roles, including partnering closely with commercial GTM teams.
Experience supporting high-growth tech or scaling organisations. Ideally have led function during hypergrowth: from 300-1000+ employees.
Ability to manage complexity across global regions, with a focus on UK, US, France and DACH regions.
Demonstrated ability to design and evolve org structures during rapid scale and leadership coaching.
A data-driven, structured problem-solver who uses insights, dashboards, and metrics in every recommendation.
A builder mentality — scrappy, adaptable, unphased by ambiguity, and able to switch between strategy and execution.
Clear, confident communication and executive-level influencing skills.
Apply Now
If you’re excited by the idea of scaling a world-class organisation powered by AI — and you want to shape the future of work inside a company redefining video — we’d love to hear from you.
