Why This Job is Featured on The SaaS Jobs
In SaaS, go to market performance is inseparable from the people systems that support it, and this Senior People Partner remit sits directly in that intersection. The listing signals a mature, well funded B2B product company with global reach, where commercial teams span regions and leadership decisions have compounding effects on execution. For professionals tracking how modern SaaS organisations operationalise growth, a People Partner embedded in GTM provides a close view of the operating model behind revenue.
The career value is exposure to the full lifecycle of scaling commercial functions: workforce planning tied to targets, org design as teams specialise, and leadership coaching as management layers develop. Working with data driven insights, talent reviews, and change initiatives builds a toolkit that transfers across SaaS companies, especially those balancing product led foundations with enterprise GTM motions. Experience navigating employee relations at scale also becomes a differentiator as organisations formalise processes.
This role best suits someone who prefers being a strategic advisor while staying close to day to day execution, and who is comfortable influencing senior stakeholders across Sales, Marketing, and Customer Success. It aligns with HRBP practitioners looking to deepen commercial fluency and operate in a multi region environment from a London based, in office rhythm.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The Role
As a Senior People Partner – GTM, you’ll be a strategic advisor and trusted partner to our global GTM leaders. You’ll play a critical role in aligning our people strategy with business objectives, enabling high performance, strong leadership, and an engaged culture as we scale. You’ll operate at both strategic and operational levels—driving talent programs, advising on org design, leading change initiatives, and serving as a coach to senior leaders.
This is a high-impact role for someone who thrives in a fast-paced, scaling environment and brings a mix of commercial acumen, HR depth, and the agility to build while executing.
Key Responsibilities
Strategic Business Partnership: Work closely with leaders across assigned GTM business lines, contributing to the organization’s strategy, direction, and design.
Contribute to the People Strategy for the GTM organisation: Deep understanding of the business and their needs, in order to influence the People agenda and drive fit-for-purpose initiatives that drive results.
Provide insights: Use data-driven insights to advise leadership on workforce trends, engagement, talent gaps, and organizational health.
Support organizational change: Guide leaders through change management, helping to shape organizational structure, culture, and processes.
Employee relations: Oversee and manage complex ER cases within the GTM org.
Leadership Coaching: Act as a coach and thought partner to GTM leaders, helping them build high-performing, resilient teams.
Talent Development: Collaborate on talent reviews, succession planning, and career development strategies to grow internal capability.
Employee engagement: Drive action planning and initiatives aimed at improving employee engagement, satisfaction, and retention.
Workforce planning: Collaborate with the finance team and business leaders to anticipate future workforce needs.
People Operations Collaboration: Work with the wider People team and Cross-functional teams to ensure a seamless employee experience.
People Team Initiatives: Lead and drive cross-functional People Team priority projects throughout the year, ensuring alignment with business goals and timely execution
What We're Looking For
6+ years’ experience in a strategic HRBP / People Partner role within a high-growth B2B SaaS or tech environment.
Strong experience supporting Commercial / GTM teams (Sales, Marketing, Customer Success).
Proven ability to influence senior leaders and executives, and to drive organizational and cultural change.
Strong expertise in org design, talent, performance, and employee relations, with a proven ability to independently resolve complex ER cases at scale.
Highly data-driven, with the ability to translate insights into action.
Strategic and hands-on, comfortable operating at both enterprise and execution levels.
Excellent stakeholder management, communication, and coaching skills.
Experience working in a global or multi-region organization is a plus.
Familiarity with EU employment law and Employer of Record (EOR) is a plus.
Please note that this is a hybrid position of 3 days/week in our London office.
We’re committed to creating an inclusive and diverse environment where everyone can thrive. We welcome applicants from all backgrounds and experiences.
