Why This Job is Featured on The SaaS Jobs
This Engineering Manager role sits at the intersection of product engineering and internal platform building—an increasingly critical area for SaaS companies as they scale. Developer Platform teams shape how quickly and safely new features reach customers by standardising tooling, deployment paths, and operational practices. In a video-centric, AI-enabled SaaS product, that leverage matters: the platform becomes a multiplier across many product teams rather than a single feature area.
For a SaaS career, the work builds durable leadership credentials in “engineering enablement”: translating business priorities into technical strategy, managing delivery predictability, and making trade-offs visible to stakeholders. It also develops judgement around reducing complexity as organisations grow—through self-service systems, strong defaults, and clear interfaces between teams. Those skills transfer well across B2B SaaS environments where reliability, velocity, and developer experience are tightly linked.
This role tends to fit managers who enjoy working through influence and systems design, not just roadmap execution. It will appeal to candidates comfortable coaching senior engineers, handling difficult conversations, and using measurement to improve team performance. It also suits leaders who want to stay close to technical foundations while operating as a cross-cutting partner to multiple product groups.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Welcome to the video first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….
Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.
In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
What you'll do at Synthesia:
Lead the delivery of complex engineering projects, breaking them down into manageable stages with predictable timelines. Make informed decisions on trade-offs and effectively communicate these to stakeholders. Challenge and support senior engineers to achieve technical excellence.
Understand engineering leveling and scale the team by identifying and filling skill gaps. Collaborate with recruiting to attract and retain top talent, ensuring the team structure supports current and future business needs.
Monitor team performance proactively, identifying and addressing issues promptly. Develop strategies to retain top performers through growth opportunities and recognition.
Navigate difficult conversations with clarity and empathy, especially when working with senior team members. Resolve disagreements by focusing on solutions that align with business goals and foster a collaborative team environment.
Team you would be leading - Developer Platform is a team focused on helping engineers at Synthesia build, ship, and operate software faster and more safely by providing opinionated, self-service tooling with strong defaults. As the company grows, complexity grows with it. Our job is to create structure and tools to simplify and reduce that complexity so product teams don’t have to.
What we're looking for:
Proven experience in leading engineering teams and delivering large-scale projects with predictable outcomes, ideally 2+ years.
Strong understanding of engineering levels and experience in scaling teams effectively.
Proven ability to track performance and helping every team member improve output and achieve career goals.
Excellent communication skills, with experience in handling difficult conversations and resolving conflicts constructively.
Relevant engineering background for a team building an enterprise-grade SaaS product.
Experience in leading Platform/DevEx teams is a big plus, but not mandatory.
Why join us?
We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,
Our culture
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.
Serving 50,000+ customers (and 80% of the Fortune 500)
We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.
Proprietary AI technology
Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind.
AI Safety, Ethics and Security
AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security.
The hiring process:
30-40min call with a Technical Recruiter
45min call with an Engineering Manager
Take-home assignment (no coding required) - writing an RFC, solution proposal
60min task debrief and technical discussion
45min call with leadership
The process does not need to take long - we can be done in seven working days.
