Why This Job is Featured on The SaaS Jobs
Enterprise SaaS sales remains one of the clearest lenses into how recurring-revenue businesses expand, and this Senior Account Executive role sits squarely in that engine. The remit spans full-cycle selling and multi-threaded stakeholder management, which is especially relevant in categories like UCaaS/CCaaS where product value is proven through discovery, solution design, and risk validation rather than simple feature comparison.
From a SaaS career standpoint, the role builds durable enterprise fundamentals: creating pipeline through outbound sequencing, running structured discovery, partnering with Sales Engineering on technical validation, and navigating procurement and legal through contract execution. That blend maps well to common SaaS operating rhythms—forecasting, quota management, and cross-functional deal teams—and tends to translate across many B2B subscription products where complex buying committees are the norm.
This position is best suited to a seasoned seller who prefers owning outcomes end-to-end and can coordinate effectively across marketing, partners, engineering, and internal governance functions. It will fit professionals who enjoy account planning, methodical opportunity qualification, and turning ambiguous stakeholder needs into a clear business case, particularly within enterprise territories where patience and process discipline matter.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
As a Sr. Account Executive, Enterprise, you will own the complete sales process from start to finish. You’ll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world.
Dialpad’s Sr. Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
Dialpad’s Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
This position reports to a Regional Vice President and is covering a South Texas territory.
What you’ll do
- Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings.
- Prospect into target accounts and identify stakeholders and champions.
- Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota.
- Own the end-to-end sales process, including:
- Leading discovery sessions with leads and prospects.
- Working with Sales Engineering to prepare for and deliver product demonstrations.
- Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer.
- Creating and maintaining account plans required to identify areas for opportunity across strategic global customers.
- Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel.
- Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap.
- Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas.
Skills you’ll bring
- 5+ years of sales experience in an ever-changing environment.
- Transferable experience in the telecommunications, contact center, or unified communications industries.
- Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS).
