Why This Job is Featured on The SaaS Jobs
Partner ecosystems are a durable distribution channel in SaaS, especially for products that require implementation expertise and repeatable workflows. This Solutions Partner Program Manager role sits at that intersection: it is about making a partner motion legible and trustworthy through standards, measurement, and consistent operating mechanics. The listing signals a company where partners are not an add-on, but a structured route to adoption across both individual specialists and established consultancies.
From a SaaS career standpoint, the work builds a core operating skill set that transfers across B2B software categories: designing program infrastructure, defining qualification and accreditation frameworks, and turning qualitative partner performance into dashboards and decision rules. It also places the role in the connective tissue of SaaS go-to-market—where Partnerships, GTM Ops, enablement, and product education meet—providing a practical view of how revenue systems are maintained once a channel starts scaling.
This role tends to suit operators who prefer clarity, governance, and repeatable processes over ad hoc relationship management. It is a strong match for professionals who enjoy translating ambiguity into rubrics, workflows, and communications, and who want ownership of an end-to-end program surface area that touches both external partners and internal GTM teams.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Waste Management, Figma, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we crossed $100M in revenue and raised a $100M Series C at a $3.1B valuation, backed by world-class investors including Sequoia, CapitalG, and First Round. We also completed our first first employee tender offer and launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
Solutions Partner Program Manager @ Clay
Clay’s Solutions Partner ecosystem is a core growth lever for the company. As the ecosystem scales, the program must remain clear, credible, measurable, and consistent. We’re hiring a Solutions Partner Program Manager to own the structure, systems, and execution of the Solutions Partner Program across Artisans and Studios.
This role is responsible for the end-to-end program that defines partner quality and partner experience, including application and intake, tiering and compliance, accreditation, performance tracking, benefits administration, and partner-facing communications. You will ensure the program runs cleanly, partners understand expectations, and internal teams can rely on the program as a source of signal and leverage.
The role sits between Partnerships, GTM Ops, Marketing, Brand, and Product Enablement, with a clear mandate to design and operate a scalable partner program infrastructure while maintaining a high bar for partner quality.
About the Solutions Partner Program
Clay’s Solutions Partner Program is structured into two segments. You'll own the systems and standards that govern both segments.
Artisans: Individual experts and boutique firms specializing in Clay specific builds, data workflows, and outbound execution
Studios: Established RevOps and demand gen consultancies delivering end-to-end GTM transformations, pairing Clay with broader operational and organizational strategy
What you’ll do
Program operations
Own the end-to-end Solutions Partner Program: guidelines, tier definitions, benefits, and partner expectations
Run application, screening, and approval workflows
Manage tiering logic and benefit eligibility with GTM Ops
Monitor partner compliance across accreditation, activity, and quality standards
Performance and accreditation
Define and operate partner dashboards and reporting
Track program health signals (engagement, accreditation, feedback, tier distribution)
Own the accreditation framework: criteria, rubrics, and renewal cycles
Operate feedback collection, scorecards, and escalation workflows
Partner experience
Manage core benefits (Partner Growth Fund, awards, milestone recognition)
Partner with Marketing and Brand on partner-facing messaging
Lead enablement programming with Product, Education, and Partnerships
Support partner events and announcements
What you’ll bring
5+ years of experience in program operations, enablement, education, partner programs, solutions engineering, or GTM-facing roles
Experience owning complex programs where guidelines, measurement, and operational rigor matter
Strong cross-functional execution skills, particularly with Ops, Marketing, Brand, and Product teams
Comfort designing systems, rubrics, and workflows that scale without losing quality
Sound judgment on partner-facing decisions and escalations, with a bias toward customer centricity and long-term program health
High attention to detail, strong written communication, and an ability to turn ambiguity into a clear operating structure
