Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Account Executive, Commercial
As a Commercial Account Executive, you will be responsible for revenue growth with new and existing customers in an assigned geographic territory. In this role, your primary objective is to hunt and close new logos.
We look for individuals who have a proven track record of overachieving and who likes to WIN!
Why Work For Genesys?
Genesys is the best of both worlds: You get to work for an established market leader AND have the opportunity that comes with high year over year growth.
Work hard, play hard culture: You will be asked to do hard things and invest in your development, but will have the opportunity to manage your own schedule with a flexible time off schedule.
Amazing Product and People: Genesys Cloud platform IS the market leader (backed by Gartner MQ position) and you will work with amazing people in its development.
You own your earnings potential: you can build a lucrative pipeline of opportunity in a high growth solution segment.
You will own your own territory which includes developing networks, hunting, and fostering relationships.
What Experience Do You Need to Have?
Proven experience leading complex sales cycles with a track record of accurately forecasting and closing large ($400K or greater) deals.
Proven experience understanding customer needs and creating solutions using our products to solve their biggest challenges.
Proven experience communicating, negotiating, and closing with customer executives and key stakeholders.
History of peer collaboration; sharing best practices and learning from your own/other's setbacks.
Proven track record of building and maintain sales pipeline at or above 3X quota.
5+ years of sales experience (Cloud or SaaS based software sales preferred)
Experience using MEDDPICC or similar qualification framework a plus.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$84,100.00 - $147,900.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
