Why This Job is Featured on The SaaS Jobs
Internal communications leadership roles are increasingly central in SaaS companies as operating models become more cross functional and product roadmaps, customer commitments, and compliance expectations shift frequently. This Head of Internal Communications position sits close to the COO and interfaces with the C suite, signalling a mandate to translate executive direction into clear, repeatable narratives that travel across functions and geographies.
For a SaaS career, the value is in learning how information moves through a software organisation and how internal alignment supports execution. Owning editorial calendars, multi channel employee communications, and leadership meeting messaging builds durable skills in stakeholder management, narrative architecture, and operating cadence. The emphasis on leveraging AI and technology to scale communication also reflects a common SaaS expectation: using tooling to increase reach and consistency without expanding headcount.
This role fits a communications leader who is comfortable moving between strategy and hands on production, and who enjoys partnering broadly with HR, Product, R&D, and Marketing. It will suit someone who prefers proximity to decision makers, can handle sensitive context, and wants their craft measured by clarity, adoption, and organisational follow through rather than external brand metrics.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Checkr is looking for a Head of Internal Communications as we prepare for an exciting next phase of growth. We seek a leader who understands the technology industry, thrives in a high growth environment, and can easily toggle between being a strategic leader and a doer.
As the Head of Internal Communications you will report directly to the Chief Operating Officer and work closely with other C-Suite members as well as our broader leadership team. You will help Checkr teammates understand our vision, goals, projects and executive updates by leading strategic internal and executive communications programs. The ideal candidate will be a skilled storyteller with a knack for interpersonal skills and a passion for creating experiences. The role will build a strong culture of collaboration to create experiences that engage, connect and inspire the community of employees!
Responsibilities:
- Develop and execute a strategic internal and executive communications plan: You will align messaging with the company’s vision, mission, and product positioning.
- Work cross-functionally: You will partner with Human Resources, Marketing, Product, R&D and Leadership to execute communication initiatives from concept to delivery.
- Produce employee communications delivered across a variety of channels.
- Manage the company’s internal communications: maintain the editorial calendar, write stories, shoot videos, and contribute to the intranet.
- Support leadership and company meetings: You will help craft the messaging and program through agenda, speaker selection and logistics.
- Develop the strategic narrative and thought leadership strategy (leveraging executive leaders, customers, our mission partners, proprietary research etc.)
- Work cross-functionally with Product Marketing, Demand Generation & Brand Studio teams to ensure that our narrative is effectively and consistently represented across all channels
- Partner with our C-Suite on thought leadership and brand evangelism
What you bring:
- Experience: 10+ years of experience writing in a corporate environment. You’ve managed a variety of corporate communications channels
- Strong executive communications experience: You can write and tailor content for specific audiences that demonstrates a deep understanding of messaging, positioning and stakeholder needs. You are comfortable working with executives at all levels.
- Fearless when embracing technology: You are a sophisticated user of AI and other technology solutions to scale your impact and enhance company-wide communication.
- Organized and creative: You can adapt and change directions in an instant. You’re comfortable working at a fast pace and can meet tight deadlines.
What you get:
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to 25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
